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August 2025 by brian kihn
My son was in an accident and let the insurance company choose the location for the vehicle for evaluation. After being told they were too busy we redirected to Caliber Collision in Northglenn. Roger Lautenschlager was amazing in not only taking it in but also getting the evaluation done within 24 hours so we could make some decisions on next steps. I wish dealing with other people was so simple and easy. Fantastic customer service!
Thanks again Roger
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June 2025 by Jaime
To Bruce & all others who worked on my car this month— thank you SO so much for servicing my vehicle!! Updates were prompt and my car is back to looking brand new! I appreciate the customer service immensely, and will definitely recommend the shop to anyone in need of repairs in the future!
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June 2025 by Zoë T
Julia is the best!! She is incredibly knowledgeable and was so patient with me as I had no idea where to even begin with the process. Highly highly recommend!
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June 2025 by Calvin Deming
I was floored by my experience at this Caliber. Julia at the front desk was extremely helpful with my insurance and scheduling questions (I was a little unfamiliar with the process). Thanks to her and the rest of the team I was able to get my vehicle repaired in a timely and courteous fashion!
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June 2025 by Em
Came here recently for a dent in my car. Service was TOP TIER and Julia was so helpful! I would definitely recommend 10/10
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June 2025 by Kylee Alexander
The customer service from Julia was excellent! She was so nice and efficient! And the work they did on the car was great! It’s so nice to go to get your car fixed (as a female) and not feel like you’re being talked down to. If you ever need anything done I definitely recommend going to this Caliber Collision.
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June 2025 by Shawn Riley
Was great, they said they would find the last part for me and then install it at a later date. Ever since I paid them.... including to find the last part for me I have not heard anything.
Again I paid for work, and they did not deliver the goods promised. Bad Business.
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April 2025 by Jackie Carrera
I took my car to Caliber Collision based on the ratings I saw online. I've had to take my car back going on the third time now, the first time I got my car back my steering wheel had to be tilted to the right in order to drive straight. They said they had replaced the tide rods but whoever did didn't really look into what is actually wrong with my car. Bought new tires as that's what they recommended, my car has had to be aligned two times now, for some reason my car continues to go noticably unaligned My wheels in the front are tilted in and my car makes a screeching noise when I turn. Stephanie is the one who helped me out and she is often hard to get a hold of and/or takes very long to call back. My experience here hasn't been great and my car is still not fixed.
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April 2025 by Raven Riley
Love this shop! Endless amount of customer service ! And the work and outcome of my vehicle was better than NEW! Thank you for taking your time and making my car new again ! Couldn’t have done a better job!
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April 2025 by Maria Vigil
Great customer service, you're 👍 awesome, thank you.
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March 2025 by Kiki C
Highly recommend out of all the Caliber Collisons within the area! Great work and team here and will definitely be taking all of our vehicles to this location.
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March 2025 by Leonardo Cisneros Sanchez
Overall, caliber collision exceeded my expectations in every way. Their commitment to customer services and quality work is evident, making them a top choice for anyone needing collision repairs. I will definitely return if I need any future services
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March 2025 by cecilia sanchez
The quality of the work done to my vehicle was outstanding. They used high quality parts and ensured everything was perfect before handing my car back to me. I was particularly impressed with how quickly they completed the repairs without compromising on quality. My car looked as good as new .
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March 2025 by Warren Naibert
Good people great work!
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February 2025 by Norm Rodarte
I would like to recognize Zac who was my contact person while repairs were being made on my GMC truck. Here is an individual who truly understands the idea of customer service! My vehicle was in the shop for a period of two weeks. Zac would call me with periodic updates concerning the repairs and general information pertaining to the progression of repairs being done. Every time we spoke; Zac was thorough, explicit and reassuring of the repairs being performed! In fact, he called explaining they had a mishap on the paint spray that caused a run on my panel. He explained they would try an buff it out and if it wasn’t possible they would redo the mistake! In other words he took ownership for the mishap! Now that’s true character of an individual having integrity, honesty and self respect for a job under his watch. Thank you Zac for your professionalism and dedication to the company you represent! Where ever your career path leads you I am confident you will be successful! That you for making this customer feel special in the service you provided me! Sincerely Norm Rodarte
