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March 2024 by Kristina Kercher
Amanda was so polite on the phone! Great rates and service!!
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March 2024 by David Martinez
Santiago was awesome! Very professional was able to find my info right away! We even went to check out the unit…Very satisfied!
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March 2024 by Emma Carroll
Miley is the absolute best, easy to work with, extremely knowledgeable and very friendly.
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March 2024 by Alex P.
They get you in by offering a low rate for the unit and then raise the rate to nearly double a couple of months later. This location in Northglenn near I-25 is not worth what other storage locations are charging because there is only one way in (the other gate is chained closed) and often the isles are blocked. Multiple units were destroyed in an apparent fire and this makes getting in and out even harder because they have the roadway fenced off. And Safety seems to be an issue at this location. I was shocked when the woman running the office actually shared that they have caught several "Crack Heads" staying in the units. I'll never rent here again!
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March 2024 by Heidi Bobick
It was a very easy process. I reserved a date online, called to confirm a time, showed up signed papers and walked away with my gate code. Miley was very friendly and helpful.
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February 2024 by Stephanie Mueller
Miley and the staff at the storage facility were very professional and kind. They answered any questions I had. As for life storage itself, once it got bought out by extra space, the prices went up and the customer service was horrible.
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February 2024 by Lj Box
Friendly and able to answer questions. Felt secure having my possessions at the northglenn life storage.
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February 2024 by CJ Lynn Strutz
Prices have gone up really high and it's frustrating but Miley is the biggest sweetheart ever though.
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February 2024 by Laura Foster
Your manager Miley is one of the most genuinely kind and knowledgeable managers I've met ever. She is always patient and you can tell she truly cares about her customers. In my opinion she's definitely a diamond in the rough and your company is very lucky to have her on your team. Thank you for all your hard work Miley, we appreciate you!
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February 2024 by Pat Stouffer
I am a new customer of Life Storage. Went to the facility today for the first time. I was told that a lock would be inside the unit. There was no lock. Went to the office during office hours and there was a sign on the door saying Closed. Called two different phone numbers I could find for the facility and left voicemails on both. Several hours later, no response.
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January 2024 by Laurie Seiler
Price was raised from $80 per month to $131 per month for a 5'x10' unit when facility was bought out by a different company. An almost 64% jump in price is just plain greedy!! I will NOT be recommending this place!!
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January 2024 by Christopher Casey
Fantastic staff. Professional, patient, really impressive. Thank you!
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January 2024 by Bobbi “Bubb13z”
ILove life storage I've had several storage units at several life storages locations and every time they have a storage open in my size for me and the people are always so amazingly nice best customer service I getAnd your stuff stays safe you wouldn't even have to have rentals insurance that's how good they are when I need one again I'll definitely get them again thank you Life storage
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January 2024 by Mindy Love
Prior to the fire there were no issues. However, after the fire (received a text there had been a fire about a week after it happened, no other notification ) we got nothing but the runaround as to when the unit would be cleared for us to look and see what damages occurred so we could accurately file an insurance claim. We continually have gotten the runaround, and have not had access to our unit since October when the fire occurred. After hearing nothing unless we initiated contact, we finally received an email on Dec 22nd telling us we have until January 6th to remove our belongings and any items left in the unit after the 6th would be forfeited. So we went to load up our belongings the following weekend and were told in person that we wouldn’t be granted access until after January 8th. This seemed sketchy and we were not getting any reasonable answers from the on-site staff so we contacted corporate. I requested in witting that we be granted until the 8th to remove our belongings and I was told “our legal team would not be thrilled if we put that in writing” and a regional manger was to call us back the following Tuesday the 2nd of January. It is now the 5th and we have heard nothing from anybody at Life Storage as to when we will be able to retrieve our belongings without losing them to the storage facility. I wouldn’t entrust my belongings to their care again after this disappointing experience.
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January 2024 by Audra Burnett
My family has used this location for our storage needs for many years. Most recently we needed to use it from June of 2022-December of 2023. We were also treated with courtesy and respect when needing to engage with staff. When our move out happened during the Christmas Holiday and a payment was auto paid for the next month, our payment was quickly refunded and credited back to our method of payment. The Burnett family would recommend this facility if you have storage needs. No location is perfect, but the staff a this one, cares and is consistently working to ensure a posture experience for their customers.
