-
February 2022 by Scott M
I have been doing business with Denver Boxes for a few years. They consistently offer courteous, reliable and prompt service. If you need boxes, just come here.
-
January 2022 by Ronald Lehman
1- they take liberty of running credit card without your knowledge/permission ( because it is on file)while adding undisclosed handling/shipping fees of 6% even when it isn't shipped. Normally they should run card when you pick up order so you can see what the charges are.2- their boxes are the lowest -cheapest quality, their filament tape ,OMG. hardly have any filament in the tape. didn't know they could make a tape so poorly. Have found 3 times the quality at a much better price elsewhere.
-
January 2022 by Martin & Jaci Trueblood
Denver boxes has posted the terms and charges on the webpage.. They never charge ahead of pick-up or delivery. Google needs a way for others to refute false or misleading posts. And not just a call center trying to upsell services.
-
October 2021 by David Simonsen
Absolutely terrible customer service. Avoid. Questionable accounting practices as well.
-
September 2021 by Fred Kops
Great service, no nonsense , and fast.
-
July 2021 by Josh Norcross
This place is amazing drive up get exactly what you want even if its just one box and they hand it to you load right in your car, prices are unbeatable!!!!!! Will be back for sure!!!
-
March 2021 by newking70
Sold me a single box, thanks
-
February 2021 by Jasmin Fresses
I have been using Denver Boxes for my small business since June (we sell planters). They have great customer service in the sense that they will make sure you are taken care of and satisfied every single time.Their prices are unbeatable and though their website interface isn't updated or the best, you can call them and Martin (yes the same person answers every time) will help get you what you need typically turned around same day or next depending on their inventory. Not being able to buy off their site is a small sacrifice for the benefits in price and service!It's so nice to support a small business (being one myself) that actually cares about you AND remembers your name, business and even they types of things you'll end up needing. I was surprised to see they had less than a 5 star review and then realized most of the 1 star reviews were from December when they got completely slammed and probably a bit overwhelmed. I can tell you from many shopping experiences with them that the lack of being able to reach / communicate with them in December was a rareity and I understand how that month is hard for EVERYONE- shippers and recipients alike.We all do the best we can and I've had a very great experience with them so far. Give them a shot, seriously, you won't regret it.
-
January 2021 by Hanna Coral
Horrible customer service and terrible website. It’s impossible to figure out what they have and the pricing isn’t listed. When you call they get frustrated with questions. The man has zero customer service skills. He rushes you off the phone and acts as if your desire to give them business is an inconvenience. I’ll never bother again with them!
-
December 2020 by Court Oliver
We were in desperate/immediate need of boxes for holiday shipping and found this place online, where it literally says "call, email, OR STOP BY" with their address listed. My husband drove 30 minutes out to their location. Unfortunately, when he got there - they were rude to him (shaking their head etc.) and told him he had to place his order online to pick anything up and they would not serve him. I sincerely wish the people working here could have been courteous to him and understanding that their own messaging on their website was misleading. I wish they could have had a customer service spirit about it all and made it work. Unfortunately, they were not kind, they have lost hundreds of local dollars from us, and we will never recommend them to any of our fellow shop owners.
-
June 2020 by Dan W
Denver Boxes helped me with a unique shipping need. They didn't have the exact size I needed however they sold me the materials to be able to make a custom box. Great customer service in helping me find a solution on the fly. Reasonable prices too; would do business again!
-
March 2020 by d
Friendly and very helpful
-
October 2019 by Leanne Cull
Excellent customer service.
-
June 2019 by Paul M
I would not recommend them to anyone. While we try to shop local as much as possible. Their ordering system is not web based and too easy to make mistakes, when ordering multiple box sizes. Instead of contacting you if the product name and product number don't match, they just guess. The in-stock inventory is low, so it takes days to get your boxes. So much easier to just buy from a competitor online, and you get better service.
-
June 2019 by Mike Schweitzer
Always helpful, even to the drop-in folks such as myself that only needs a couple of boxes.
