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March 2024 by kristin jessica
Brian has great customer service - he answered all my questions and was very patient. They got my car done in a timely manner. I will for sure be returning in the future.
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March 2024 by Israel Wiesner
Wow, what a great location, I have been using this location for my last few oil changes and will continue to visit for future maintenance. The guys behind the counter and in the shop are courteous and knowledgeable. Would recommend
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March 2024 by julia brown
I was just at the location on Huron street the guy running the counter told me my car only took a certain type of oil refused my coupons told me am one if those people who want everything fir free tried to upcharge me on a cabin filter that's just been replace told me he didn't want me to come back there horrible service rude and l will be on every media place l can to report how bad the service was from him he has no right to judge me or refuse a coupon he can go to hell
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March 2024 by Robert Flynt
Grease monkey should be named rip off monkey. They tried to rip me off set up selling everything including stuff you don’t need because you already just paid for it but probably did not get it done every time I go there they’re trying to sell me a transmission fluid change which I just had it done the last time I was there, now they’re trying to sell it again not only that they’re always trying to sell me these air filters that they say I need which I replace myself for five dollars each they’re wanting 60 $70 each what a rip off
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February 2024 by Arthur Nelson
I went to get oil change and set for 45 mins! Asked if they had any problems they said they had to go get an oil filter, they didn’t have mine in stock. That would have been fine if it wasn’t 45 minutes later.I asked the gentleman why he didn’t notify me right away! He said this is not a quick lube.Funny it states right on their stickers Done Fast. Done Right! I won’t be back to this Grease Monkey again poor customer service!!
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January 2024 by Kyle Jones
They want you to wait inside, but they do not have the place heated. Sitting inside for 45+ minutes for an oil change. I do not need or want any other service or sales or recommendations. An oil change. In and out. Should not take 30 minutes with no one in front of me. I’d probably go somewhere that’s properly heated and does not move at a glacial pace. When I wasn’t receptive to the air filter and other stuff sales pitch, they proceeded to make me wait longer to check out. Probably not the best tactic for repeat business.
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January 2024 by Robert Lampert
In and out in under 20 minutes.
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December 2023 by Sarah
Service here is always professional and fast. They show you and explain the recommendations based on your mileage and don't pressure you to get additional services.
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December 2023 by Candice Cleaver
I have been here multiple times with no issues. That changed this week. Went in for oil service on Saturday.. on Sunday, noticed fluids were leaking from my vehicle and oil was lower after having just been serviced the day before. I could smell oil while operating the vehicle and smell oil standing outside vehicle. I came in to the location today asking for assistance. They pulled my car back, was with my car for about 15 minutes, pulled car around front and handed me my keys without saying anything. I asked someone to explain what they did or what happened. The tech came out and was so rude and upset that I asked what happened. He asked what i wanted and I said I just wanted an explanation on what happened. He said there was nothing wrong despite oil leaking and he stated he didn't need to explain what they did with my vehicle when they pulled it back. I again asked for him to explain but he said he's not going to and started walking away back to the shop. He was absolutely the rudest and most unprofessional associate whom I believe is the supervisor there. I have never interacted with a more rude and unprofessional person. I believe my car is still leaking. This is unacceptable and I need this resolved.
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October 2023 by Hawk Fjelsted
Good service.Prices went up, but where haven't they?One of only a few places near by willing to take on our rig.
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September 2023 by Sarah Hughes
Came in for an oil change on 8/30 and everything was fine. I then needed to move my car at 9:00 pm last night and there’s a puddle of oil under my car. My brother goes under to see how loose the drainage cap is and he gets is able to tighten it with just his fingers. My brother fixes their mistake and tops off my oil. I went in today 8/31 to get a refund and the manager tells me that since my brother fixed their mistake he can’t give me a refund.According to the manager I should’ve let my car drip oil all night long until they opened so that they could fix the leak. What kind of logic is that? Why would I trust you to fix the thing you didn’t do correctly in the first place? The manager then told me that he hopes I come to this location again. I can mess up my own oil change at home for the cost of oil from AutoZone, but thanks for the offer!
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June 2023 by General Boregard Fatmen
I'm the type of person who abides by the "if you have nothing nice to say, don't say anything" rule.Look at my review history.This place is an absolute scam.Do not bring your car there. They will rip you off PERIOD
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June 2023 by Caroline Y.
I had an oil change here today, and service was good! I was the first to arrive around 8:05. The person that checked me in was super nice. He didn't try to upsell me, but rather asked if I'd like services that I have been putting off. I was finished pretty quickly. I would definitely go here again. I noted four out of five stars because the waiting area I was pretty bare. There wasn't a TV or any coffee. Bring things to keep yourself entertained if you come here.
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May 2023 by Noreen Phelps
These guys are amazing! Fastest service I ever had. I will definitely be back.Services: Air & cabin filter replacement
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May 2023 by Mireya Cordova
This is the only place I will take my car to get an oil change. The guys here are super friendly, and they tell me what I need, not what they want. I had a leak (non related) with my coolant and they told me right away. They could’ve just let me leave and not say anything but they let me know. Highly recommend!!! (Infinity G37x)Service: Oil change
