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December 2023 by Javier Robles
I truly can’t recommend Rene at financing enough. Over the last year I’ve been going through some hardships including unemployment and she has been nothing but helpful and kind, going that extra mile to help me figure out this tough situation. This is what I love about local credit unions, the warmth and human connection that you just don’t get with the giant corporations.Rene if you read this you’ve truly been an angel and a blessing and I’m so thankful to you!
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November 2023 by Miguel Guzman
Alyssa was very helpful and she helped me with changing my password. Thanks alot and they were almost geti g ready to close. She is very fast and smart God bless her.
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October 2023 by Shawn patrick
I started a small business account because I was unhappy with the credit union of Colorado experience as of late. So based on a recommendation from a family member we opened our horizons north account. This is nice to say but, we have been extremely impressed with the high level of service and how they have the ability to customize your account to help set you up for success. They understand small business and care because they are a small community business as well. Highly recommend.
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September 2023 by Holly D.
Heather is amazing. It was a seamless process to get our home equity loan. She was honest, and stayed in contact with us every step, she was able to get us exactly what we needed. This is an excellent credit in my opinion, way different experience than using a national bank. They took better care of us, and we really enjoy every person that has helped us! It's been over a year since we got our loan and would recommend to anyone looking for a place to get a loan or an account.
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September 2023 by Heather J. Anderson
Been with HNCU for a few years now. Moved to CO from CA and was planning on financing my car through my old Credit Union and could not. That is when I was introduced to HNCU. Eventually I transferred everything over to HNCU with the help of Lisa Ator. I cannot say enough great things about Lisa and I am pretty sure she is sick of me by now. But honestly, it is because of Lisa this entire experience has been a pleasant one. Thank you Lisa for years of excellent customer service.
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August 2023 by Kary K.
A lot reviews are written when companies do someone wrong, this company has never done me right. This was my first Credit Union account, I heard that they were supposed to be better than regular banks but I don't see how. Please read their Google reviews, they are very rude and stand by their rude employees because they are "valued". They have messed up people's credit due to mistakes made by their employees. They will not reimburse overdraft fees like regular banks will. Money is processed very slowly causing customers to make late payments. You also can't get help on weekends!! There are many other options for banks, save your money and sanity and steer clear of this one.
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July 2023 by Kary Kuntz
Take the time to read this bank’s replies to those that have rated them poorly.They justify a branch manager being rude because “they are a valued team member”.They also find it okay to call your work and let your boss know if you are behind on payments.As stated by some of the other reviewers, it is very difficult to get any help on nights and weekends when it is most convenient for the average person to handle their banking needs.Overdraft fees are like any other bank but this bank is either too small, too greedy or they are too reliant on them to keep running because they won’t refund you like other banks will.I was told that their management team put a note in my account that “I need to manage my money better”. Thanks for the advice! I am closing my account today, I hope you all get sued for your actions one day.
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March 2023 by Jennifer Gallegos
I am so impressed with Heather - she helped me with my loan today and she made it a simple and stress free process. I'm so thankful for her expertise and assistance. My husband and I have been members here for the last 20 years (since 2002) and the service provided by Heather (and other staff) will keep us here for 20 more!
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March 2023 by Pam Fischhaber
I have been with Horizons North Credit Union since 1996. They have always provided great service. Recently, Ann Fine went above and beyond to help me, for which I am eternally grateful. She helped me get through a very stressful situation. I will continue using Horizons North for all of my personal banking needs!!
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January 2023 by Stephanie Stouber
I did my last two auto loans with Lisa Ator and she was amazing. The process was really easy and she made the experience just so simple, I truly appreciate that. This was my second time working with Lisa she is your go to for any of your auto loan needs.
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January 2023 by gordon fritzler
As a long time member of HNCU, I , being computer illiterate, have needed help with your services on many, many occasions...one call to the bank and my problems have been solved. Solved by Sandy time after time! If Sandy is not available, other capable and knowledgeable people there are similarly helpful to me. Sandy is the first person I call.Sincerely,Gordon Fritzler
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January 2023 by Toni Cella
I have been a member of HNC for over 40 years. IT IS FANTASTIC place to bank and keep your money safe and protected. The people that work at HNC are extremely professional, knowledgeable and happy to help you with any questions or concerns. KathSecresthaveabout your accounts
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November 2022 by Eddie Hanson
A big shout out to Lisa Ator, Assistant Branch Manager. Lisa is a true gem. She assisted us with our loan and helped make the whole process easy. Lisa was patient with us answering all of our questions. She is knowledgeable and experienced in her job. Lisa is a true professional and pleasant to work with.Thank you Lisa and HNCU for always being there for us.Eddie and Stacey
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October 2022 by Mercedes Elizondo
Im always greeted by name and it's always a pleasure to see everyone. Their service is top notch and very pleasant when serving me.
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September 2022 by Jeremy Sawvell
Go see Lisa. She will take excellent care of all your needs and answers all questions. My experience was superb! Thanks Lisa!
