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February 2024 by AP Fonzerrelle
These guys are AMAZING! I never go to any other Metro PCS store. Hands down best customer service and helpful! Got me into a new plan hooked my son up with new Samsung! You want excellent experience come here! Thank you Nirmal you the MAN! Peace and Blessings!
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January 2024 by Carissa Ballard
If I could give half a star, I would have been having issues with my phone, the service, and the device. I've replaced my phone, probably about 4 or more times, and I am so beyond frustrated with it already. I lose connection so much and my internet hardly works my phone restarts on me so much and the screen freezes so much and boots me out of whatever I'm doing also it randomly makes some kind of sound like it's struggling, I miss calls... I see I have a voicemail and im like my phine didnt even ring ?, I have not dropped my phone nor thrown it yet. Looking for service elsewhere can't keep dealing with all these issues.
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December 2023 by Mrs. Garcia
Definitely no stars . Chick couldn't even understand my request of adding a line not switching phones?Little shorty man with the sprayed on beard accusing to "report my account" for assuming I'm talking to him is sooo strange for calling me back to ask if I'm speaking to him !? Pretty full of yourself don't ya think munchkin. ??
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December 2023 by S
Do not waste your time with this store they are dishonest rude and very unprofessional they will lie to you to get your service. And when you wake up the next morning your services will be cut off because of nonpayment Abdul will tell you your pay in full and then allow corporate to to bill you the remaining the next day and will cut your phone off even though it’s paid in full He also sold me iPhone 14 and while doing a update I realize it was a 11SMH
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August 2023 by Angie Carmichael
The young Lady in the store was very helpful. I don't think it's about a complimentary item. It was truly an honor to be treated with respect when I have high functioning ADHD autism. I will return, because she did treat me with dignity, I was having an ultra sensory breakdown, and rather than treat me like a challenge, she treated me with care. That was a month ago, and she deserves to be noted as one valuable soul in the world. Go here if you enjoy being treated like human and not a numba.
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July 2023 by Sasha Talk
Friendly service, and my issues were resolved.
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July 2023 by Danseh Fisher
I was lied to by a team member and am now stuck with a bill over 1000 for a phone that's not worth more than 150. The arabian or mexican guy is dishonest and i am going to see what steps i need to take legally because of how serious the manipulation was.
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June 2023 by dominik martinez
Worst Service Carrier Ever!! Do Not Go Through Them! Broke My Phone & There Insurance Company Keeps Sending Me Old Demo Phones Or Phones That Have #s Already Activated On Them! Going On A Month Without A New Phone ! From In Store To Customer Service On The Phone No One Does Anything Or Can Fix Anything Worst Experience Ever Shoulda Stayed With Cricket!!! Do Not Go Through Them At All! Only Reason I’m With Them Still Is Cause A Phone I’m Still Paying Off Or I Would Be Gone ASAP! Will Be As Soon As It Is!
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May 2023 by Sean Hunter
This is the worst store I been to. The guy sold me $50 charger worked 2 days. I took it back had to argue with the guy about returning it. He finally give me another one. That worked 4 days took it back and he wouldn't give me refund. I recommend not to go here
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April 2023 by Scott Pterodactyl
Abdullah is amazing! Super informative. Made sure I got the best possible deal. This isn't the metro pcs nearest to me but it is well worth the drive to deal with such a helpful and well stocked store. Highly recommend...
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April 2023 by Trevor Leach
Please avoid this location, all the other metros in the are quoted me the same amount for a phone , this one location was trying to charge me $200 more than the other metros. I came to this one because they had the phone in stock. Not to mention the guys working here force me into getting more stuff that I didn’t needed or wanted. I walked out sorry Not sorry
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April 2023 by Nancy Lechuga
Unrealistic prices , don’t shop at this franchise. They treat you so rude and don’t respect their posted promotions signs
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March 2023 by Beto Bouvier
Horrible service, extremely expensive . I’ll stay with Verizon. Says iPhone 11 is free when switching from Verizon I get to the store employees and owner and manager we’re there and told me no!! I had to pay $450 out the door . False advertisement. Other metros told me should only be $60 first month taxes and activation ( but right now there is no activations) . Scammers !!!
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November 2022 by Afro Liju
Went to this store to get a new phone, AB got me a discount on my bill and a 5G phone!
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November 2022 by Zeb Olinger
Service was great, really professional. Thank you Abdullah
