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March 2024 by Kimber Sue
Thank you amber
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March 2024 by Deb S
I’m finally moving out! Yippee! There is really no where I can put my packed up boxes so this is where I landed. Hillary (sp?) and Stevie, aka Trish were really nice and just down to earth people. Their customer service was amazing! I got a good rate. The only real complaint I have is NO CARTS! I’m on the 3rd floor. Management really needs to get a cart for each floor, making 2-4 trips up every time I go there sucks.
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February 2024 by Chantel Gallegos
Stevie was awesome and very helpful!!!
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February 2024 by E'von Tresco
Amber is awesome thank you
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February 2024 by Gene Sharla
I was here, very clean and ran professionally, Dario
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February 2024 by Cheryse Parisien
Great service
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February 2024 by Justina Venegas
Such a great experience! Amber is amazing! She helped with everything I needed, getting a unit and boxes everything. Very easy process. Thank you!
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January 2024 by Marissa Jordan
Jesse went out of their way to help me get a bigger unit last minute! Staff is super helpful and friendly. Units are clean!
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November 2023 by Gigi
The people that work here are so lovely. Unfortunately it seems they are understaffed . Everytime any bussiness is needed to be done there is never anyone in the office. When 1800 number and managers are called the have no help in the matter or give out numbers to people who don’t answer the phone. I suggest if the managers and corporate do not have the staff available to staff these locations, they leave a notice on the door saying when they will be there daily as to not waste peoples time
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November 2023 by Veronica Martinez
You don't want an inside storage unit here because they only have 1 cart available for all 3 floors, and you're lucky if the cart is even in the building! Today the cart was located in the office of all places. How is a customer moving in or out of their storage unit supposed to use it if it's in the office? ??♀️ Smh... There should be a cart on each level of the building instead of making your customers look on every floor for one or being forced to carry heavy items to and from their vehicles. It's even more inconvenient when you have a disability like me and my fiancé do. There are no restrooms in the building either. Oh and it's lovely how they raise your monthly rate without being notified by phone. They also don't answer their phone or return voice messages. This is by far the worst Public Storage that I've ever rented from!
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October 2023 by S Levi
The people that work here are so lovely. Unfortunately it seems they are understaffed . Everytime any bussiness is needed to be done there is never anyone in the office. When 1800 number and managers are called the have no help in the matter or give out numbers to people who don’t answer the phone. I suggest if the managers and corporate do not have the staff available to staff these locations, they leave a notice on the door saying when they will be there daily as to not waste peoples time
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October 2023 by Wei Guo
Customer service lady not responsive. I was locked out of the elevator and unable to get to my storage location when I really needed to move out of my apartment space.
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August 2023 by Gary Aragon
They were so helpful and nice. Couldn't ask for any better person then russell. Thank you for all the help.
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August 2023 by Kelly
I'd give it zero stars if I could. Terrible units. My door was painted shut and couldn't be opened without a crow bar. Canceled immediately and moved to a different public storage but no refund of admin fee. I did not even use it at all! Never again here. Customer service did nothing. Next time do not rent online. See the unit first.
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August 2023 by ashley vigil
We just got service help from Brittaney at the 104th location. She was very helpful and gave excellent service on finding us a perfect storage unit to fit our needs.
