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February 2024 by Oscar Marroquin
I went in today for some labs and was impressed with the work vibe. Everyone was very nice and respectful. I was helped by Cam, which is like to give props to. He was very nice and helpful. Made the visit go by fast. Thank you.
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January 2024 by Liliana Heredia
They are rude and not helpful at all.
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January 2024 by Katharine Clark
Zero customer service
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January 2024 by Alina Munoz
This was honestly a terrible experience. I arrived at 8AM (mind you I drove all the way up from Denver) and wanted to check in as a walk in. Did not allow me. No one was in the front to help answer questions. Could not make an appointment online. Was very messy.
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October 2023 by Vikash Mishra (Vik)
I booked my appointment in advance and had no issues with check-in or having to wait. Craig was a fantastic phlebotomist — he was friendly and made the process about as painless as it can be. Thank you, Craig!
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October 2023 by Vikash Mishra
I booked my appointment in advance and had no issues with check-in or having to wait. Craig was a fantastic phlebotomist — he was friendly and made the process about as painless as it can be. Thank you, Craig!
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September 2023 by Ariel Musheyev
Horrible customer service. System lost my appointment so I was told to make a walk in appointment and was told if I waited a little since they weren’t busy I could do my test sooner. Wasted 45 minutes waiting there. No one checks in with the people waiting in the lobby. There isn’t even a person to speak to at front desk. Go elsewhere
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September 2023 by Anna Henrysdottir
Terms like Easy, Fast, Simple, and/or Painless are the furthest from the truth! Not only is the check-in process confusing, it tends to “glitch”. Meaning your appointment may be cancelled without forwarding! The staff is rude and unsympathetically demanding.If you’re getting a urine test, you better be ready to give a sample the moment you arrive. Otherwise your appointment is cancelled; and you’ll have to go through the whole process all over again.Do not go to this place! Go to a regular hospital/medical center!
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August 2023 by Maddie Teran
Craig is amazing! He was so kind to me and the process was super fast! Would definitely return.
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July 2023 by Stacy R.
I have been to this location 2x in the last couple of weeks for a blood draw. I've had the best experience here and the people are really nice. highly recommend this location - especially when customer service sucks most places right now
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July 2023 by Alyssa Carlson
Staff is incredibly rude, came in for a walk-in and they completely dismissed anyone without an appointment even though no one else was in the office. Another patient had a similar experience and waited 3 hours for a walk-in before being asked to leave.
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July 2023 by Justin Burnside
Overall, staff was nice and it was a decent experience. My issue came when it was time for pre-employment drug screen and I asked about disclosing a prescription that will show up on the screening. I was informed by the tech that if it comes up positive, the lab would call me or verify my prescription. She mentioned that the prescription is none of the employer's business.Neither happened and now my start date has been pushed so I can get it sorted with my new employer. I get her good intentions, but the false information has cost me a (hopefully at most) a week's pay.
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July 2023 by Mars
Went in for a pre employment drug screen and was very nervous due to other reviews on here. But it went well. You sign in through a electronic kiosk. And get called up. Test went by very smooth. Not perfect but not bad
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May 2023 by Anonymous
Jamie not only got me in, she was a patient advocate and helped me be able to get a job. Thank you Jamie, and the student from Red Rock University for all of your help and support. Would reccommend this location to anyone. One thing I have learned is if you don't as for help, don't expect it. Also, Jamie deserves a raise, and is cute too.
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May 2023 by geno romero
was 12 minutes early computer still said I was late then I had to wait 15 minutes past my appointment time without them call my name I had to ask for assistance beforethey realizedwhat was going on. staff and system were far from competent glad I only had to deal with this place once but it was still a hassle. just avoid this place and schedule somewhere else
