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January 2024 by Nate Alderson (Ivy League Construction)
Terrible company! First I bring my truck in to have some new parts looked at. They tell me it’s going to be $130 to do a full inspection of the truck.(top to bottom, head to toe) is what the guy told me. After leaving the vehicle with them finally got a call 3 hours later.They tell me it will be $650 to install pins in my upper control arm, fix the bearing issue I have and do an alignment. They later call me back and say, we are going to need to replace the upper and lower ball joint in order to align the vehicle. That the parts on it aren’t compatible now all the sudden. And that they took it for a test drive. While test driving they noticed it wasn’t fixed and it reamed out the part. Told me $2500 should do it. I told them no.Went to go pick up the truck and the guy said that he gave me a discount and that that’s the best he can do and wasn’t responsible for breaking the part. I told him I wasn’t ever coming back and he of course has some negative remarks to say back at me and began screaming across the store at me.Terrible customer service. Lied to then screamed at. Don’t ever bring your vehicle here
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December 2023 by Steve Yaussy
I went in to the Roadmasters new location on Huron St. In Northglenn on a friend’s recommendation. Never again! I had a check engine light that was $135 for the diagnosis. Told their diagnosis would be more accurate and would pin point the problem.Told the problem was a purge valve that they replaced for $300, total $450 out the door. Drove less than two miles and check engine light came back on. Went back and said there was a different problem and it would be an additional charge.Today I went back to my trusted mechanic who I have been using for over 20 years. They fixed the problem free of charge. Don’t believe then purge valve was bad as it was replaced less than a month ago. So, I was charged $450 to replace a part that wasn’t broke, and only needed a simple reconnection of a vent line that had come lose.
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December 2023 by Dd Vas
We have been using Roadmaster Tire pros for about 30 years! They have been VERY helpful and have provided excellent service through out the years. I would highly recommend this company!
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December 2023 by Chris C
Only place I will every bring my car amazing service and they provided a full inspection that was sent to me by text that had tons of photos and notes at what I was looking at very educational and no hoops to jump through or deal with and after shopping around this was the lowest labor rate in town thanks Roadmasters for the amazing experience.
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October 2023 by Steven Woodruff
I called and got a quote for 482 dollars to replace an EGR valve in my 2010 jeep wrangler. When I went to drop it off two days later, the price was jacked to 541, plus 135 diagnostic fee. The guy standing behind the service advisor chimes in that it may be the recirculation pipe causing the emissions code and that will be an additional 1400. These guys are clowns. Think you were born yesterday.
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August 2023 by Joe Kozma
I had my tires replace with an alignment. Wife brought it home while I was at work. She told me all four of her rims were scratched. I saw what she was talking about. The bolt that holds the spoon for the tire change machine had scratched the rims.I called and let them know and they requested that I bring and drop it off as soon as possible for them to take care of it for me.When my wife picked up the car later that day, she stated that her rims look way better then when we had originally bought it. This is one of the only shops I can really trust to work on my cars and take care of any problems that may arise. They are forefront about what is going on with my vehicles, and don't try to sell me unless air fresheners. They honor their quotes for repairs. All in all, I recommend this shop for vehicle repairs.Thank you for taking care of my vehicles.
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August 2023 by Dustin Wilson
10/10 would recommend, and do, anytime someone needs tire work from a group that won’t throw your stuff around like chain stores do
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June 2023 by Neil Santos
Very disappointing. I've been a customer here for 18 years. I'm seeing less quality service from them and more "let's just make a fast buck"Edit: After speaking with management, I feel my poor impression was driven by a miscommunication, and I am not ready to drop an 18 year business relationship over a misunderstanding.
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June 2023 by Pat Mac
This is an honest business. I thought I had a screw puncture my tire. I didn’t want to pull it myself so I drove here.Russel pulled it out and fixed it real quick.Super nice, friendly folks. Go here
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June 2023 by Wuendy Rivas
They are literally super nice ! They explained everything to me and even showed me what the problem was they helped me out the same day and while I was waiting for my car they made me a delicious hamburger!(: super happy with this place ! Definitely recommend and will definitely come back ?
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June 2023 by Izaiah Touhy
Joe at roadmasters is definitely the best person I have ever dealt with in all my experiences with vehicles, he took time after hours to help and educate me. Went out of his way for me more times than I can count. They are the only car I will ever bring my car to again! Will never regret your experience proves there are still good people in the world!!!!Services: Transmission
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May 2023 by Jay B
I spoke with Joe after leaving less than a 5 star review. Joe was super friendly and apologized several time's and explained everything that was going on, on their side of the business. Joe made everything right and even offered for me to bring my truck in today to get done what I needed.Thank you Joe! You made everything right.Job well done.Services: General repairs & maintenance
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May 2023 by Dalton Carmona
Only 4 because I haven't had any work done yet due my own financial issues but the diagnosis and quote we got was fairly priced when compared to other mechanics.
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April 2023 by Pamela Contreras
I bought a used car, no I didn't have it checked out before I signed on the dotted line, but I did make sure I had a warranty that covered big ticket items. Good thing because three months later, no transmission! This is the reason I recommend Roadmaster in Northglenn, and the manager Joe!I worked with directly with Joe. He is extremely knowledgeable, professional, and very down to earth! Joe worked made working with the warranty company bareable. Once we were through all the red tape, he made sure we knew how long it was going to take to get the transmission in the van, and back to us. He also made sure we were informed of parts not covered by the warranty that needed to be replaced, the cost, and time involved. After getting the van back, a few days went by and we noticed some noise. I called Joe and he was able to get us in and fixed immediately. It's been almost a month now, all is good!This entire transmission experience has been a little stressful. Joe's experience with warranty companies helped me so much, I am grateful.I would recommend Roadmaster and if you want great customer service ask for Joe!Service: Transmission replacement
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April 2023 by Angie and Ruby
We are traveling from out of state and noticed the tire pressure on one tire was low. It was 7 am and we had plans to leave town at 9 am. I called Roadmasters in a panic (only shop open that early) and the very friendly guy who answered the phone told me to bring the vehicle in right away and they’d take care of it immediately. We had the tire repaired and out of the shop within 45 minutes. Thank you for helping us so quickly and affordably—and saving our vacation!Service: Tires
