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September 2023 by Deb Miller
Waste of time.My items were in good condition, light enough for me, old lady with few muscles, to get downstairs with no help. I needed to donate cuz my home renovations are exhausting, ditch anything nonessential.They called to tell me it was either broken or too heavy. So I dumped some, neighbors carried away an appliance, took back a chrome shelving unit, and the walker went to some friends with a nonprofit that were ecstatic to take that and other stuff.Scheduled weeks in advance, checked guidelines, everything was appropriate and useable.Waste of my time.What nonprofit doesn't love a working walker with a padded seat that folds up? My theory is that the driver just didn't feel like picking up donations.Waste of time.Don't call them.So much for making reusable easy.Stupid.
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July 2023 by Wendeth R
Would be great if the drivers of their trucks would obey speed limits and traffic laws
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July 2023 by Bobby Bushnell
If you want to deal with your items getting rained on and moldy, this is the company for you!
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June 2023 by Megan Navarro
Every time I schedule a pickup and put all my items out, they hardly ever show up and I have to bring it all back in. Ugh!
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February 2023 by Squeals M.
Absolutely worst outfit there is for donation pickup. This is the 3rd time I have been either stood up completely, or Dennis calls to say their driver couldn't find my house and keeps getting stuck in the snow. There is only 1 inch out there. Tells me to reschedule. People take time to load up 15 boxes of items and carry it out to the driveway - VA confirms the pickup the day before then call the day of and say they can't. This has occurred three times over the past 2 years. I am done with Veterans pickup and will take everything to Salvation Army. It is truly sad because I always want to support the Veterans. If you call the 1800 # the female was not kind and did not care, and it would be another month. If you need to get rid of good stuff, just take it somewhere else. Not worth your time to move it in and out because they never show when they say they are going to.
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November 2022 by Ian M.
My friend's father passed away and we had to donate all of his clothing, shoes, and misc items. We were in a hurry to get going and one employee at the Donation Drop-Off was right there to help unload the pick-up truck full of bagged items. I didn't get the male Hispanic employee's name, but would like to thank him for sensing that we were grieving, lost, and in a hurry. He helped us in so many ways and was very touched by his compassion. Thank you and until we meet again.
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January 2020 by Benjamin Werpy
I think the name is long
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October 2019 by Lisa D.
They show up on the date/time they say they will, and leave a tax-deductible receipt whether you're home or not. No mess left behind. I've had them come out to pick-up stuff for years; they're the only ones who will come to our area! It's great to know my items, or the money they bring, are going to help veterans who need them. Lisa Dobson, Hudson CO
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June 2019 by Dusty DuVall
Great place to donate to a worthy cause!
