-
December 2023 by Lesley Draper
BEWARE RENTING A TRUCK FROM THESE PEOPLE!!! They didn’t give me back my credit card and I didn’t notice till the next day. I recall someone talking to me which I think was a distraction so I would forget my credit card. Of course, I have no proof of this, but then there were fraudulent charges to a 7-Eleven, ConocoPhillips and liquor store (Bayon Liquor) all on Colfax which I was no where near or had anything to do with! I tried calling the number on my receipt before I was aware of the fraud, but the only thing I could get was a call center. I couldn’t talk to someone from the store. They said they would leave a message but I never got a call back. The interesting thing was the charge to 7-Eleven on Colfax was almost the exact same amount as the truck rental. I think they were hoping I wouldn’t notice. Coincidence? I think not!!
-
January 2023 by Michael Herrera
Two thumbs up!!
-
October 2021 by E S
The employee and/or owner was very accommodating and gave me a deal when I needed extra time with the U-haul vehicle. The vehicle was clean and ready to go. I HIGHLY recommend this location!
-
September 2021 by Mrs B
Horrible! Taking child back to school and stressed about this. Rented a car dolly from them. First never have I put one on. Weren’t very keen on helping me. What the topper was we are 20 hours in driving and needed to get address where we are dropping it off. I gave him where we were going when I was setting it up. I had mentioned two places. I specifically said the one address. Well he put in the other and I asked him about it and said that isn’t where we are going. He said just call them and they can change it. NO THEY CAN’T WITHOUT GETTING CHARGED EXTRA! I knew when I first started talking to him when I walked in it was going to get screwed up. Now we are heading to an address I TOLD HIM WE WEREN’T going to!!
-
April 2021 by Simone P.
AVOID THIS LOCATION! This location has no furniture dollys, the trucks do not lock in the back, and they do not have ramps on the trucks... you can see where a ramp would go but looked like it was stolen since the backs don't lock. The employee claimed that those trucks don't have ramps which was never specified during the reservation process. Also I've never encountered a moving truck without a ramp in the back so he is likely FOS. Also the mirrors could not be properly adjusted so that felt safe. It is also very dirty inside this store. Very rude and dismissive employee who could not care less about any of these concerns and told us to go somewhere else down the road to rent a dolly (the place that he recommended did not even rent dollys so that was another fun time). I was forced to drive over 40 minutes to this location because Uhaul gave the truck we reserved at my nearby location to someone else. So I would avoid this location at all costs! Maybe it's called Y mart because it makes you question all your recent life decisions.
-
June 2020 by Elizabeth Fitzmorris
Would give 0 stars if possible. Went there to pick up my uhaul I had reserved for over a month. The guy said someone didn't bring it back and that we would have to go somewhere else. He looked and said the closest was over 20 miles away and he couldn't help us. Acted like it was our fault. We got on the phone with customer service with uhual and they found us a truck that was available 1 mile away. Clearly he has no idea what he is doing. Won't go back and will not recommend this business to anyone.
