Ace Hardware Norwood is a locally owned and operated hardware store that is part of the larger Ace Hardware network of over 5,000 stores worldwide. As "the Helpful Place," the store is committed to providing personal service, quality products, and a convenient shopping experience to its customers. The new, larger location offers an expanded feed housing, materials yard, and garden and landscaping section, allowing customers to find what they need. The staff at Ace Hardware Norwood is praised for their exceptional service. Chase, the store manager, is described as awesome, knowledgeable, and helpful in assisting customers. Bill, the small engine repair specialist, is known for his expertise and ability to fix tools correctly the first time. The entire team, including William, Kimberly, and others, is commended for their courtesy, knowledge, and willingness to help. Customers appreciate the store's friendly atmosphere and the fact that it is a local, independent business, in contrast to the "big faceless chain stores." The new, larger location has been well-received, with one customer stating that it's "an even better store now" and that it has saved them "incredible amounts of time and money" during their home-building project.
My husband and I are huge fans. Not only do they have everything you need and then some, but everyone working there is so friendly and helpful. Last visit we were working specifically with Matthew and he went above and beyond - so knowledgable, efficient, kind. Wonderful experience and very grateful to him. And wonderful... read full comment
August 2025
Incredible experience, very kind and nice people who run it
August 2025
Stopped on my drive through town! Super friendly people and fully stocked store! Definitely recommend.
