Ace Hardware Norwood is a locally owned and operated hardware store that is part of the larger Ace Hardware network of over 5,000 stores worldwide. As "the Helpful Place," the store is committed to providing personal service, quality products, and a convenient shopping experience to its customers. The new, larger location offers an expanded feed housing, materials yard, and garden and landscaping section, allowing customers to find what they need.
The staff at Ace Hardware Norwood is praised for their exceptional service. Chase, the store manager, is described as awesome, knowledgeable, and helpful in assisting customers. Bill, the small engine repair specialist, is known for his expertise and ability to fix tools correctly the first time. The entire team, including William, Kimberly, and others, is commended for their courtesy, knowledge, and willingness to help.
Customers appreciate the store's friendly atmosphere and the fact that it is a local, independent business, in contrast to the "big faceless chain stores." The new, larger location has been well-received, with one customer stating that it's "an even better store now" and that it has saved them "incredible amounts of time and money" during their home-building project.
family-owned business, supporting local initiatives, they have most everything in the store including gift items, great service too
August 2026
Sam always goes above and beyond! Thanks for your help.
July 2026
Aaron was the absolute best! Helped me and my brother get exactly what we needed for our propane hook up. Amazing customer service/knowledge across the board. Also clean bathrooms! 10/10 would recommend.
