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March 2024 by Andy Webb
Absolute worst customer service in Pagosa Springs. I will drive to Bayfield, Durango, Farmington or just use Amazon from now on. These people do not need your business.
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February 2024 by Paul White
The entire staff here are always so helpful. Carol, Becca, Bruce, Eddie and everyone else. They allow leashed dogs in the store and they always have treats for them.
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January 2024 by Dale Prink
The staff is great, whenever I shop here there's always someone asking if they can help me find anything!
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January 2024 by Gabriel Story
Super selection. Way more than hardware available here. Things are definitely pricy, but a great place to look around for sure
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December 2023 by Molly Sprowle
It's a hardware store, I needed sand bags for my truck. I buy them at Ace every year or so.
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December 2023 by Bill Corbin
For a small town this is a big store. We found everything we were looking for, and a few things we didn't know we needed ?
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December 2023 by A&R B
The lumber is 3x the typical price then Durango. Every thing is double the typical price then any Ace hardware I've been to. The price gouging is ridiculous at this store.
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November 2023 by Jenny Yurechko
Carol the Assistant Manager who helped with a recent license is an absolute unprofessional nightmare to deal with. I love this ACE and will not come back because of her. She is argumentative and flat out rude. Pagosa doesn’t need another person like you!
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November 2023 by David Donovan
Spectacular place that has everything you need, want, or desire!!
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November 2023 by Liz Cervio
More than a hardware store, Terry's has clothing, gifts and more. The quality varies; bought & returned a small electric teapot that was poorly made but expensive. Staff are usually helpful.
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October 2023 by Stacey Fern
We are new to town and went to Terrys Ace to have our chainsaw tuned up. Nick the service tech did a great job servicing our machine. He was professional, friendly and very knowledgeable. We will def be going back for any future needs. Thanks Nick!
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September 2023 by Michael D.
The Ace is great. The staff is knowledgeable and friendly. They regularly have what I need and the pricing is consistent with Pagosa. They are a great variety of goods and good hours. Well done.
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August 2023 by Janis Havens
I live close, so its convenient for me. If I know what Im looking for, I generally can find it, but if I don't they are very helpful, and glad to assist me.Their training program must be a good one. Everyone seems to specialize in their own department, but has enough general knowledge of the store, but also the right person to help me with more specific issues.
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August 2023 by Alex
One of the best Ace Hardware stores I've been in. Friendly and knowledgeable staff (always with Ace). The variety of items was not what I typically see. Nice change for a small town store
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August 2023 by Donna M
The staff is always friendly and helpful. More than just a hardware store. They also have furniture, garden supplies, and clothes.
