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April 2024 by Teri Chadwick
We joined BOC in June 2023 when we relocated to Pagosa. We could not be happier with their service. Friendly and professional, it's a pleasure to go inside the bank and do our banking the old fashioned way. They know how to take care of their customers!
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October 2022 by Greg Farrar
They are fantastic! Best bank in town
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October 2021 by Ashley Heilhecker
Had an issue with my debit card and was frustrated with teller, staff couldn’t separate work from their own personal feelings and closed my account because quote “I wasn’t nice”. Never cursed or yelled just explained my frustrations. No apologizes or even an understanding of my issues, very small town mentality. If you’re going to bank here make sure you never have a problem, they won’t understand.
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August 2021 by Haz M Said
An excellent new-mortgage experience.Thank you, Pennie and team.
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August 2021 by Jennifer Spall
Great place to work!!!
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August 2020 by Marissa Talamante
I used Sarah as my mortgage loan officer for my first time home and she was amazing. She helped find a loan that fit all my needs and budget and then walked me through the whole process so I completely understood it. She is amazing and I highly recommend her.
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July 2020 by Henry Chee
I banked with them for 5 years, they're a decent bank. The branch in pagosa is nice.
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April 2019 by Robyn Nay
I am so glad I switch to Bank of Colorado from a major one about 5 years ago ...they all know my name & vice versa ....it's so personal..
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November 2017 by Peg Ellis
I've been a customer of Bank of Colorado for probably 20-21 years and have always liked everyone that worked for them; until 11-16-17. I was there on business and was joking around with one of the 2 tellers when a older woman came strolling toward me, twirling her glasses in one hand and asked if I needed to speak to a "higher up". I turned to her and said "what"? "No." Then she proceeded to verbally assault and attack me with the utmost rudeness and hostility. She obviously did not know what the situation was and came over looking for a "fight". She not only was an embarrassment to herself, but made the bank look bad by spewing ugliness on a customer. I can't speak for the tellers really, but I got the impression from their downturned eyes and stony silence that they were embarrassed by her verbal onslaught toward me. I did not respond except to just say "yeah" and turned back to the teller and the "higher up" woman strolled back to the other side toward an office.
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November 2017 by Diana H.
A "lady" manager at this branch apparently missed the customer service class. Greeting or replying to a greeting is not on her agenda... Everyone else is very nice.
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October 2017 by Bill Hubbard
All of the staff here, including the manager, have been helpful and courteous. I have never known Mr. Munozcano to be rude to anyone. That is simply not his personality or way of acting. The bank has provided me with full banking services and the staff is always polite. I had a problem with my debit card because of unauthorized use. Card canceled and new one produced in the bank.
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July 2017 by Paul Midgley
I have been banking here since it opened some 18 years ago. Without exception, the service has always been first rate.
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July 2017 by lacy gillard
Bank manager is extremely rude to people for no reason. Likes to hear herself talk & Needs to brush up on practicing gratitude and basic human respect
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July 2017 by Guy Fichtelman
Always helpful customer service. Annette has multiple times gone above and beyond to help my son who's in the Army.
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July 2017 by Jason Weeks
Plenty of credit unions in the sea. This bank has half wonderful people, a few decent, and the rest ruin the experience. This place has one purpose, to hold my money. Never mind the bank stigma, this place is unpleasant if you have any business to do other than to pull or deposit money. Go elsewhere, my honest opinions on facts I witnessed. Frustrating.
