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March 2024 by jody Morris
It was an enjoyable experience at the Pagosa Springs Colorado branch..
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February 2023 by Charity Valencic
If you live in Durango or pagosa Springs Co., and need your taxes done I highly recommend Gina Bradford. She makes tax time as quick and painless as tax time can be.
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September 2022 by Armigero
This h an r has given us nothing but problems the last couple years especially this one lisa our tax preparer has failed to do our taxes right and has cost us delays and made us think we were receiving a bigger refund not only were we delayed we got less money she is very unprofessional!
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June 2022 by chasehiker
My wife and I had a tax appointment at this location in mid March. At the end of our appointment, our tax specialist said he needed to do some further research before he filed our taxes in order to get us our maximum return. He kept our paperwork and told us he would be in touch in a few days. Two months have now passed. Our taxes have still not been filed, and we have not received a single update on the status of our return. I have called the office more times than I can count, and I have left more voicemails than I can count. I have spoken to at least two other people at this branch who have taken my number and assured me they would provide me with an update. No one has. I have tried to use their website to schedule another in-person appointment, but each time I do I am told to call the office instead. I have attempted to contact the Pagosa branch through every means available to me, including through the Pagosa Chamber of Commerce website. I have filed an official complaint with the H&R Block corporate office, but even that has gone nowhere. They still have all my paperwork, including sensitive personal info, and I can't even get anyone to contact me to give it back. I don't know what else to do except get law enforcement involved.I'm not writing this to flame anyone. I am sure there are some wonderful, competent people at this branch. But I feel I have no choice left but to write this review in hopes that someone at the branch will see it. If any H&R employees read this, a phone call would be nice. Is that really too much to ask?
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May 2022 by Usandy tusa
Wonderful people, quick, efficient. I don't worry when I leave. I trust your company.(Unless you are secretly working with the evil one), which I am sure you re not.
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May 2022 by John Garcia
My tax professional does an excellent job!
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March 2022 by Nero
This h an r has given us nothing but problems the last couple years especially this one lisa our tax preparer has failed to do our taxes right and has cost us delays and made us think we were receiving a bigger refund not only were we delayed we got less money she is very unprofessional!
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March 2022 by Charles Buckley
Was very easy, on time, made good recommendations for next year.
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May 2021 by Janet Johnson
As long as Lisa Shearston is there...so will we be!
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April 2021 by William Thompson
Great service, easy to make an appointment and fair price.
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April 2021 by Karn Macht
I love our local h&r block!
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March 2021 by Thomas Martinez
Very knowledgeable, great personality and always helpful in explaining/answering any questions. Reason I go back year after year.
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March 2021 by Joe Champion
Fast and professional at every step!
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February 2021 by Sarah Anderson
Vanessa Morris went above and beyond to help me figure out my difficult tax situation this year.
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February 2021 by Richard Wholf
Lisa Shearston-Nix, the H&R Block agent we have worked with several years, is quite knowledgeable and professional.
