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August 2023 by Marcus Gutierrez
I wasn't even given 24 hrs to pick up from post office before sending my package back to sender
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August 2022 by Jessica Paige
I paid $577 with usps- they didn't deliver my packages to my home. I had to pick them up. Their excuse was "if we delivered all yours, others wouldn't get their packages"I live 3 minutes from the post office and fit all the boxes in my car. It'd have taken maybe 15 minutes to drop my PAID SERVICES off
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February 2021 by dullahan 333
Some of the ladies and one of the men who work at the front desk are wonderful.Currently having an issue with missing packages and the delivery person/people bringing mail to the wrong address, and putting our mail in the incorrect mailbox. I was sent a stimulus check and never got it; pretty sure it ended up with my neighbors and sure their trashcan. My mom had a package she was expecting; says it's been delivered by USPS at our home address and that is M.I.A. too. Some of my clients end up with other people's mail in their post office boxes. They seem very unorganized and overwhelmed at this location.
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December 2020 by M A
3 out of 4 employees are not wearing masks and refusing to do anything about that.
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September 2020 by Valerie Brand
Never had an issue. I assume the negative comments where posted by bullies upset at the employees for things they cant control. Never have i gotten a “smashed” package. They are always handled with upmost care. Its always clean and professional looking.
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June 2020 by Jessica Eaton-Hylia
Bunch of dodgy folks down there.... they also rarely do what they're supposed to.
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March 2020 by Ben Miller
How do they always manage to find the worst people on earth to staff these places?!?
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October 2019 by Nicole Odell
New to Paonia and I don’t have direct mail delivery. The staff has been wonderful helping me figure out how to address things in a way they get delivered. With the volume of mail delivery these days I am super impressed with how quickly my items are processed and the two main staff that I have dealt with (young man and young woman) have been so kind and professional every single time. Just a shout out and thank you for a small town Post Office.
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June 2019 by Steve Kleinheksel
I called from Michigan and they answered the phone immediately. I needed information about a box that was supposed to be dropped off there from a business in their small town. The lady took down my phone number and said she would call me as soon as they receive it. She called me back as soon as it was dropped off to verify it was heading towards Michigan. Really impressed by this post office!
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May 2019 by David Weber
I don't know why this post office gets such bad reviews. I've lived here 28 years and though the postal employees come and go, they have been consistently helpful and friendly. Since Paonia doesn't have universal street delivery of mail, shippers often leave off the PO Box and try to send via USPS to my street address. The Paonia Post Office could send it back as undeliverable but, instead, takes that extra bit of care to correct the address. Also, the Post Office is the people nexus of the town where you meet friends and chat.
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February 2019 by Brandon Sharpe
I cannot believe they havent done something about the employees here. I have had multiple packages held off to the side where only 1 or 2 packages were sitting just like the other person below who reviewed. Totally unproffesional and gives a massive feeling of distrust. I suggest a po box in Lazear .
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December 2018 by Whitecrow Jack
I love living in this small town away from the city. I don't expect the post office to be a marvel of industry. I appreciate the small town feel and I really appreciate the employees who work hard to keep it going. It can't be a super fun job, but I have been met with good customer service and hard working people.
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December 2018 by Dragon Slayer
Worst post office yet, the people are super rude, act like they can't help you when they can, I have had them loose so many of my packages and then act sketchy for me coming to pick them up, and one guy that works there has stories of stealing out of peoples packages, I have had so many packages probed and lost probably so they can see what's inside and take it. You should fire everyone in this place and hire new people. What more do we have to do other than write a bad review? This place is a joke, please do something about your employees usps
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August 2018 by Jurney Metatron
More than once they have misplaced my packages. Once I was missing a package for over a week. They kept telling me that they didn't have it. Eventually, they found it sitting over to the side in a spot that no other packages were kept... very odd, or at least irresponsible.
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July 2018 by Matthew Allen
USPS Refuses to deliver our mail because our dog scared one of their carriers by barking at them. We have since then renovated the property and added a gate making this a non issue but the post master still refuses to deliver our mail until we “put our dog downâ€. She also lied in claiming the dog chased the carrier down the street. The post master is tyrant who refuses to even acknowledge our many complaints. Seemingly there is no one to make a complaint to above her so like most despots her power is unchecked.
