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April 2024 by Amber Pegler
Travis was absolutely wonderful to work with. He made this entire process seamless from the moment I dropped my vehicle off until I picked it up. Travis always responded promptly, kept me updated almost daily about the status of my repairs, and dealt with my insurance efficiently. The repairs themselves were high quality. I will always use Caliber Collision if a situation like this ever arises again. And I cannot recommend Travis enough. If he’s your guy, you’re in great hands! Thank you!
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April 2024 by Sam Pfennigs
Updating my review until I can get this issue resolved because I don’t know what else to do.I recently had my Dodge Challenger repaired by the Parker location. The repair went smoothly, and the car looked amazing, but once I got my car back, the stripe that was replaced on top of the car began to peel away and fold in on itself.I’ve tried to get in touch with my service advisor multiple times and have been told several times that she would call me back and have yet to hear anything. The last 3 times I’ve called in, I’ve been immediately put on hold for 10 minutes then sent to a voicemail box that is full.
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March 2024 by Tom Bosold
Great service.great communications Travis is a super adjuster..Great workmanship
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March 2024 by Nathaniel Deluna
Horrible experience, especially from customer service. I took my vehicle in and the miles put on the vehicle was altered, and they lied about it.
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March 2024 by Joan Anderson
The Caliber Collision on Woodman in Parker is fantastic! Well coordinated, great communication, excellent work! I highly recommend them!
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March 2024 by ryan crosby
Hail repairs went really well. Brenda is very good at what she does and communication is excellent!
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March 2024 by Jon Goldberg
Another wonderful experience with Caliber! The plastic lens on my side mirror cracked somehow, and when I called my dealer I was told I would need a whole new unit installed. That didn't seem right, so I contacted Caliber and was told by Travis that a replacement lens could be installed at a substantial savings to me. He ordered the part, and when it came in they installed it while I waited. Great customer service!
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March 2024 by Noah0726
Fantastic service! Brought my truck here to have some hail damage repaired. They made the whole process super easy from the start. Was given an estimated time of 10 days for the repairs to be completed, I was given a call a few days after drop off saying the repairs were complete. Highly recommended Caliber!
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March 2024 by Kumar Karthik
Great repair work. I would just prefer if they take an estimate appointment to order parts before the repair drop-off, that would save lot of customers time.
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March 2024 by Elise Smith
Very happy with my experience at Caliber. Great customer service and communication. The repairs were done sooner than their estimated timeline, which was quick to begin with. Even the inside of my car looked cleaner than how I left it. Special shoutout to Jeremy, he was awesome!
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March 2024 by Arlis Adolf
The front office staff was very helpful. They kept me up to date with their progress, and finished the repair sooner than they had anticipated. Also the car was shiny clean when returned to me.
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March 2024 by Mike D
Great repair facility, the work looks great and was completed when promised. Be sure to can ahead to book an appointment though. They are booked out and don't do walk ins.
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March 2024 by Holly Wooley
Excellent! Exceeded my expectations, every employee Here knows how important cutomer service is. Jeremy kept me updated every step of the way. I highly recommend!
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March 2024 by Dave Koch
Very good experience.
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March 2024 by Tom Labuszewski
Did the work in time and everything was perfect. Even cleaned the car