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January 2024 by Northwind
Charles Nnantah was a pleasure to work with today. He was professional, capable, and incredibly personable. Truly can't say enough good things!
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October 2023 by Abi R.
Made a phone call beforehand asking about the service I wanted done and laughed with the teller throughout the phone call. Went in less than 10 minutes later and was helped by two different people quickly and efficiently. got my service done and let happy. Thank you!
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September 2023 by Maria Douglas
Wonderful service. Charles the manager went above and beyond to help me with my account. Highly recommend this branch.
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August 2023 by Louise L.
This is the worst bank I have ever been subjected to use ! o no longer have Chase credit cards nor a personal nor business account due to the horrible customer service i have repeatedly been subjected to at this location. Ride and unlnowleable tellers as well and as manager who is never there no returned a phone call in the years i had the accounts.
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June 2023 by htsuei
Amazing customer service! After leaving the bank and got into my car, my car had a dead battery and would not start. The bank staff were super hospitable and helpful while I sort out various options. They truly went above and beyond what one expects. Highly recommend Chase and this branch in Parker CO in particular! Thanks!!
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June 2023 by Katie Kennedy
No ATM machine inside the facility. The only ATMs are drive-thrus with $20 bills only. To get any other form of withdrawal, you have to fill out a form with the teller, and the customer service is poor.
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May 2023 by Katie Buxton
No ATM machine inside the facility. The only ATMs are drive-thrus with $20 bills only. To get any other form of withdrawal, you have to fill out a form with the teller, and the customer service is poor.
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March 2023 by Dan Swanson
The branch manager loves kids and both tellers cared.
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January 2023 by Jayla Reese
Went to this bank to pay a car note. I was acknowledged with an eye roll from a lady named Rekha and was told my debit card transaction didn’t go through. I asked to speak with a manager since I knew my transaction went through and was told she can’t speak when I clearly saw her doing nothing in the back. I then felt like I had no choice but to show the rude lady my bank account and that the transaction went through otherwise my card would have declined and she just told me to go to another bank. Very inhumane and discriminative customer service from all ladies. Turns out my bank confirmed that the transaction for my car note through chase went through successfully so that makes this branch a thief. Someone gets locks up for stealing every day yet the world allows banks to constantly withhold and steal money from us even if we do what we need to do on our end. Chase sucks!
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November 2022 by Timothy L.
My father passed away just over two years ago and I had a terrible time dealing with this location on Jordan rd. The bank manager insulted me at the drive thru and I immediately opened an account at First Bank. The service at First Bank is FAR SUPERIOR and Chase lost a great deal of business due to the actions of this branch manager back in 2020.
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October 2022 by Jeff Wheeler
This branch has the worst customer service. Not only have I been lied to about what was needed for our business account and ended up spending an extra 600 from their business bankers bad advice but today when I went in to get something notarized so that we could put a large check (500k) into the account they didn't have time and didn't care. I'll be taking my business to bank of America, chase is garbage.
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October 2022 by Lemuel Lee
Really nice people but they are more interested in talking to each other and making customers wait while processing transactions in the drive thru
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October 2022 by Desiree Perry
I have had nothing but issues with them. I just moved out to CO and my bank from back home does not have a branch out in CO so I thought I would open up a bank account with Chase as it is also who my fiancée uses. We have had to order numerous new debit cards from them because either they would completely not working or they would only working some of the times. We also had issues with the card working fine every place but Wal- Mart or current gas stations while other debit cards with chase for for different accounts would work just fine. Then after months after opening my own account and having direct deposit in the account I started getting random fees. Upon calling and asking they say the type of account that was opened for me will have those fees every month. When I opened the account I was told if I got direct deposits every month in the account for more than $500 than the fees would be waived. So know I have to cancel this account which is going to mess up my work direct deposit in order to get this fixed. They have hidden fees around every corner and have terrible communication. Not impressed.
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July 2022 by Desiree Nelson
I have had nothing but issues with them. I just moved out to CO and my bank from back home does not have a branch out in CO so I thought I would open up a bank account with Chase as it is also who my fiancée uses. We have had to order numerous new debit cards from them because either they would completely not working or they would only working some of the times. We also had issues with the card working fine every place but Wal- Mart or current gas stations while other debit cards with chase for for different accounts would work just fine. Then after months after opening my own account and having direct deposit in the account I started getting random fees. Upon calling and asking they say the type of account that was opened for me will have those fees every month. When I opened the account I was told if I got direct deposits every month in the account for more than $500 than the fees would be waived. So know I have to cancel this account which is going to mess up my work direct deposit in order to get this fixed. They have hidden fees around every corner and have terrible communication. Not impressed.
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March 2022 by Junior. Joshua Luevano
Bad service I came on Friday to get some cash out my account and they told me there's no money on the bank they told me to go to another bank I spend like 15 min there and that's bad service
