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November 2025 by Krunal Chaudhari
Missed my appointment by 30 mins after driving almost two hours to this location and I was told to reschedule.
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November 2025 by Scott DeKruif
The one star is for the pricing. Ordered tires in store which should have arrived within a week, but took 3. Made an appointment which seemed useless as I waited 2hrs. Excessively long wait time. Apparently their system messes up scheduling services and assigning vehicles to service bays if booked online. This is a Costco issue that gets passed onto the customers. Not the greatest experience. Based on other reviews and first hand experience, plan to wait 2+hrs for tire services.
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September 2025 by Amanda Pacenza
Reading through negative reviews I was a bit worried about what my experience would be, but it was great!
I ordered my tires online and schedule install 2 weeks out, the staff at Costco Tire Center Parker called me immediately to let me know they had the same tires in stock and could install them the next day.
The staff are friendly and knowledgeable. It took about 2hrs to install my new tires from the time I walked in the door to when I drove away. I went back for my 25 mile check and again the staff was incredible- I was in and out with 10min.
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July 2025 by Grant Brosovich
Rudy and Brian were a great help picking out new tires for my vehicle after a flat in a crisis. They and their technician team helped expedite my emergency need and put me back on the road with my only means of transportation. Thanks a bunch!
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May 2025 by Jonathan Ely
Took car in for tire rotation. Waited an hour for them to call me and inform me that they “couldn’t perform the rotation because (not one but) two of the lug studs on the same wheel were stripped.” I was told that it was like that when I showed up despite having rotated the tires myself previously and meticulously torqued each lug nut to spec. Not to mention drove 7,500 miles in the meantime with no issues.
I was told by a manager that I would have to file a claim. I did. A 3rd party claims resolution company contacted me and told me they would need to do an investigation that could take up to two weeks. Ok great.
3 weeks later I’m having a hard time getting a hold of the claims agent and after several attempts I receive a call from agent saying it’s the technicians word against mine and since the tech says they didn’t do it, they won’t be taking responsibility or offering any compensation.
Wish I read Google reviews before using the service because I see now that this has happened to several other customers. You’d think a massive corporation like Costco would pay for their mistakes instead of risking losing lifetime customers like myself by trying to save a buck.
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May 2025 by Eve Rose
AVOID THE TIRE CENTER. I took my car in for a routine tire rotation and they damaged my studs on my rim. I filed a claim with their insurance and they denied it so now I have to tow my car and pay for repairs myself. They clearly damaged it since it was fine before I took it in. I have proof from my previous rotations at the dealership that my car was fine before I took it in. I cannot believe this is how they treat long standing members. Do not bring your car into the tire center for anything unless you want it damaged.
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April 2025 by Andrew Dunn
Great service at the tire center. I had a hole in one so Brian and Michael helped me get a new set. Will be back again! They do flat repair, rotations, and air to nitrogen conversions too. Ask which tires are on sale since they do rolling brands on brands. They had Bridgestone, Michelin, and Firestone at this location.
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February 2025 by Bash Hard RC
Theres an alarm outside the auto shops that constantly go off between 1-4 AM And it’s extremely loud, waking me and my family up. Fix this!!!!!!😡😡😡
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October 2024 by Charlie Winn
It's my 5th time getting tire service at this Costco. (2) new tires replacement & (2) tire Rotation and (1) nail in tire fix. All the times was with an appointment booked. Every time I am told 45min to 1 hr wait....it turns into 1 1/2 hrs to 2 hrs. Today I am coming up on 2 hrs wait. Horrible service! Will start taking my business over Discount Tire down the road moving forward. I had shorter wait times in the past there.
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October 2024 by Zachary Pepin
I wish I would have read some of the reviews before going. I've gone to another tire center my whole life but Costco is amazing with everything else, why not tires, right? Well, the pricing couldn't be beat. It was about a $300 difference than anywhere else. They didn't have my tire in stock, so they ordered it and said about a week, no problem. They were in the next day. Scheduled an appointment, they moved it twice due to staffing. Fine, they were easily accommodating. Appointment took 45 minutes longer than expected but good work and communication. I think the biggest problem at this location is staffing. They're obviously lacking enough people due to volume of Parker. I had great service and everything just a long wait and several reschedules. Get more staff and it will be much better.
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October 2024 by Karl Helser
Great experience here. Bought new ties online and was not expecting them for about two weeks. Received a call from the shop and they let me know that they had the tires in stock and got me in three days later. They got my car in right away at the appointment time and I waited maybe an hour for it to be done. They also advised me to get an alignment to make sure my tires stayed in good shape. Stopped back today after driving roughly 25 miles to get a torque check on the wheels and had a great experience with some of the same guys working when I got the tires put on originally.
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October 2024 by Mo
Terrible tire service. An absolute nightmare.
They make you make an appointment and then wait 2 hours and 10 minutes just to balance 4 tires. This job can easily be done in 20 minutes.
Rudy (the guy who works in the front office) kept lying to me about the finish time over and over again.
Plus, check out the photo of what they did to my car door. They touched it with oily hands all over.
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October 2024 by Zhanibek Jumabekov
Appointment is at 7pm. The car is dropped off at 6:55. They don't start until 8pm... Do yourself a favor and drop your vehicle off at least 30 min before the actual appointment.
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September 2024 by Vlad K
This location is absolutely awesome.
In Park meadows location refused to take my van because "load capacity of the lift" but the van is perfectly fit on these type of lifts.
I'm thankful to Evan to take my van for tire location. He is very professional and gave me very good advices regarding tire care and selection.
This staff is the best!
See you next time.
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August 2024 by Alli McCoy
I sat for 2+ hours waiting for tires to be installed after being told it would be 1.5 hours. I asked for a status update just to find out that the tires I ordered online are apparently nowhere to be found, and I've been sitting there for 2 hours waiting for nothing. Definitely go elsewhere for tires.
