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October 2023 by Jena V.
Thank you for fixing my tire during a busy day! Your front desk staff are so warm and respectful that I felt they already knew me. Definitely a small-town, small-business vibe. Thank you
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October 2023 by Austin Faux
Very reliable, and good price. This is a place you can take your vehicle to and trust they will take care of you. I went to a lot of places and this location usually “fixes” other places bad work. They often find cheaper solutions to car problems and don’t try to buckle and dime you. They’re looking for long term customers not short term rip you off. Been going here for years.
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October 2023 by Ethan Simpson
Now have used BBT&S for multiple trailers and trucks, I absolutely love how they have been up front and welcoming to my needs as I am in constant need of work to safely perform my daily operations. Recently had a problem with my primary truck which had accidental damage done and I was treated properly by Danielle to fix the issue and she went above and beyond making sure I was satisfied so I can't thank her enough. It was her who took charge and impressed me far more then I was seeing and now I have the confidence with trust that she is who I want to do my business with. Danielle and Layne get an A+ with me!
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October 2023 by Rajendra Agrawal
We had the TPMS indicator go on our 2019 Prius. After searching around we found this store and took our car there. They were able to get to it promptly and extracted a nail from the tire and repaired it. And as promised on their website, it was free.We will go back to them for any future service we might need on our car. We highly recommend this store.
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October 2023 by Dianne Newell
Highly Recommend Them!Service was exceptional and the staff were knowledgeable and polite! Everything was perfect! Use to go when it was D&D Tires, Big Brand continued the same exceptional service!
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September 2023 by Felicia S.
Well.... I have been going to the same place for years and this is the one time I made an appointment over the phone with customer service and they scheduled me for a regular oil change. I always get fullsenthic oil changes. I've been in the system for many years and it should have populated my vehicles history enough for someone to ask me about. Needless to say I'm not a happy camper but I won't be calling to make my appointments anymore.
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September 2023 by Rich S.
Needed tires for my daughters vehicle, Always used D&D Tires in Parker. The prior team retired, turned it over to their daughter. Still great service, competitive pricing and honesty. Told them to replace the tires and perform a front end alignment, called me and said vehicle is ready, didn't perform the alignment as requested, said it wasn't needed after I authorized it, that's service and honesty. Recommend highly....
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August 2023 by Trae G.
Came in for warranty work on the car. Needed the AC fixed. Promptly got me in. I had to call them to get an update and the service writer was all over the place with my quote. Said it needed things that it didn't and complained that the service contract didn't allow them a profit on the part. Without segueing too much I let them do the work. Had to pay almost $400 out of pocket. Definitely won't go back I feel like it's sketchy.
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August 2023 by Ko Ahn
Big Brand was amazing. They helped me finance 4 new tires at low cost. Very affordable very fast service. I was back on the road in no time. Roberto and Ricardo are absolute professionals. Awesome job guys
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August 2023 by Tiffany Eilo
Big Brand Tire & Service are the best in the business! They fixed my brakes quickly and for the best price in town! They even gave me a ride to and from the shop while they were working. I would recommend everyone who wants quality work at a more than fair price come here. I will never go to another shop again!
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August 2023 by Kathleen Hamm
So me and my husband came across this shop as we needed some mechanical work done on our truck. Roberto met us immediately with a smile and how could he help. Roberto got us in right away. The service was fast, friendly, and the truck fixed. Roberto was down to earth, friendly, and knowledgeable. We now go to this location for all our car/ truck needs, tires, oil changes, and mechanical services. Thank you much to Roberto and his team!
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August 2023 by Jason H.
Friendly people always willing to help and make sure the customer receives what they are looking for in tires and service in a timely manner, thank you for always taking care of my families tire and vehicle needs.
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July 2023 by Douglas Nicholaus
Very friendly and patient! They helped me with some badly balanced and mounted tires and got me back on the road. They helped me make my vehicle safe first and foremost, they were not sharky at all. Highly recommend
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July 2023 by Osama Kassab
Great service, quick turnaround and got me in over the long weekend without a problem. I have been loyal to other Big brand service centers, this one is on my list of great service shops in Parker.
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June 2023 by Nicole Primero
Came here to get my oil changed and they were wonderful! The woman that help me provided such great customer service and was super polite and professional. Not one person tried to sell me on anything other than what I came for, she even looked around for the biggest discount possible for my requested service! This wasn’t a 15 minute oil change, it did take about 2 hours to complete, but being a mechanic’s daughter and since I wasn’t in any rush I was more than satisfied with how much time it took to complete. They were very transparent with how long it would take by saying I would need to leave my car for a few hours and that they would call when it was ready. I would definitely recommend them to anyone and I will for sure return to them for any other servicing I will need in the future!
