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January 2024 by Ray Barros
They offer free air check and it's always free. I went in today and they filled my tires. I left but my car still showed low tires. I went back and they said they had to be "reset." They test them, and the error message cleared. Thank you Discount Tire!
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January 2024 by Clive G.
Fast, excellent service and reliable tyres.i got all four tyre change and It was done in less than an hour.
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January 2024 by amor jak
Don’t recommend coming to this location. Team doesn’t know what they’re doing. On multiple occasions they’ve given my car back with tires that have holes in them.
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January 2024 by Brock Burnell
I've been getting my tires from Discount almost exclusively for 25+ years. They always take good care of me. Great tires and great service.
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January 2024 by G Thompson
I have purchased tires from discount tire in the past, but probably not anymore. I took my motorcycle Out for a spin, and decided I should probably check my air pressure. I was by discount. When I got up to get the courtesy air check, they told me they couldn’t do it on a motorcycle and that maybe Faye Myers did. I just wanted to check the pressure, But I was sent away. I called another discount tire and asked if it was a company policy and they said it wasn’t that they would check my motorcycle tires. I called the Lincoln store back and they said they just couldn’t do motorcycle tires, which was very strange. I guess they don’t care about my safety
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December 2023 by Julie W.
We ordered snow tires online through a broker & pre paid to have them installed here. We got notification that the tires had arrived so scheduled an installation appt. After we checked in (which took almost 20 minutes because there was confusion about the tires) and dropped it, we got a call that they only had 2 of the tires. They asked what we wanted to do. Told them to leave the 2 on that had been i atalled & we would pick the car up. I was told the 2 original tires were in the trunk. Upon arriving home I discovered the tires were missing. Went back to more confusion & finally got the tires back. After 2nd confirmation of the tires areiving we scheduled a 2nd appt. Within an hour of the appt we got notice that they had cancelled the appointment with no reason given. I sat on hold for 30 mins but they never picked up. Went today to pick up the 2 tires & get a refund. They had moved the tires to an offsite storage facility so now I have to wait for them to be moved back to the store. Worst customer service ever.
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December 2023 by Clayton Johnson
I've had 3 tire issues in the last month or so, and the service has been less than satisfactory.Trip 1: I came in for a nail in my tire that ended up being too close to the sidewall to repair. I was told it would be about an hour wait to get the tire changed, so I decided to stay in the store and wait rather than go home. I ended up sitting there for over 5 hours with little to no update and kept saying it will be done "soon".Trip 2: I arrived at 8 a.m. on a Monday knowing they would be busy and have to wait. The store manager helped me this time around, got me in and out in 30 minutes. A+ experience this day.Trip 3: I brought my spare tire in to have a new tire put on. Similar to the first trip, I was told it would be done by 4 p.m. that day. Before leaving I specifically made sure they had the tire in stock and was told it was. Within an hour before closing, they called me and told me they couldn't find the tire and they would have another one from another store the next morning. I agreed and was okay with that. I never got a call, text, or email the following day. 3 days passed and I finally called the store to see what was going on. They told me the tire would be in the next day. Again, 2 days passed and no update or communication on their end. I reached out AGAIN and they told me it would be ready to go the next morning. It took EIGHT DAYS to replace a tire they told me would be ready that same day and kept getting strung along.
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December 2023 by Russell V.
Randy took amazing care of my 2000 Plymouth prowler and new how finicky I am Thanks Randy for amazing service
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December 2023 by Nathan Franklin
Great Service
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November 2023 by Stephanie L.
Been going to them for years. I go to them when our tires have a slow leak and they will patch the tire up for free. They remind me for tire rotations. They're always honest with their advice just not to upsell me. I buy our family tires there all the time. And they're quick with any service!
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November 2023 by Matthew Wawner (somathkid)
This is not the first time someone I know or myself has gotten their vehicle back with damage done to it by this Discount Tire, and I'm sure it won't be the last.I brought my car to Discount Tire for a flat repair. I asked and pleaded numerous times to have them put someone experienced in my vehicle as I care greatly about it. I told them I didn't care if it took longer and I'd be happy to pay extra for their careful services. I just wanted my car properly taken care of as parts aren't widely available or replacable. No one touches it but me, with this exception as I don't own a wheel/tire mount/balance machine.Management decided to put their greenest and least experienced tech on it even after I told them I’d be happy to pull it around for them if they’re not comfortable driving a stick or take the wheel off for them and bring it back, on top of paying for any extra care services.Long story short, I got my vehicle back a few hours later only to discover my rocker panel had been caved in, clutch master cylinder smashed, and a new dent in my door that I have no doubt happened as the result of the rocker caving in and the jack hitting it in the process. My clutch was literally on the floor like and had lost all pressure, I don't know how they even got it into a parking spot. It was not drivable.The person they had working on my car of course completely denied everything, as if I could drive it there in that condition. Followed by management giving me an extremely hard time when I asked how they were planning to repair the damages.I have three other friends that have notable damage that this Discount Tire has caused and tried to avoid taking accountability and paying for.Avoid this location at all costs.All I can say is, they clearly don't care about your car or wheels.
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November 2023 by Jimmy Pesto
Awful experience.I opened a credit card with these people to try and get a snow tire deal, which they didn't honor once the credit card was open while the deal was still active.Then I go to have these tires mounted and balanced on my wheels, and they not only dash the inside of my wheels and rough up the lips, but they broke several center caps and told me: "we are not responsible for any damage that happens to your wheels while we're mounting and balancing them."Completely unbelievable.Garbage service, even worse mentality towards a customer that you so carelessly damaged their property. I will not be back, and I hope everyone who sees this review will consider the other discount tire location in Parker or Les Schwab.
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November 2023 by Rebecca Moeai
Randy, the manager, helped me out so much! I came in knowing what I was going to get. He could have just moved forward but instead went out to my minivan and assessed the situation and steered me toward a different tire that was a better fit for my needs. He even made it possible to have the better tires in the price range I was looking for. I was definitely grateful for his knowledge and expertise.
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November 2023 by Jim Mee
I came in for my appointment to get my winter tires installed this past Friday, and even though they were busy they got to me within 10 minutes of my arrival. A problem with one tire surfaced with two screws near each other and the tires only had one season on them. Erin discussed the problem with me and then handled it quite well to make me 100% satisfied with the outcome. This establishment has Always been straight with me and it hasn't let me down ever. You can tell that some of these negative reviews are from people that can never be satisfied with anything. I used to be married to someone like that. Thank you Erin for handling my situation very professionally. You're a breath of fresh air!
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October 2023 by Paige H
Stopped by for a flat repair and was out of there in less than an hour. I was greeted promptly, the staff was friendly, they had me back on the road in no time. I'd definitely recommend this shop and Discount Tire.
