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January 2024 by Jack Whitley
I booked an appointment for 11:25 showed up on time then proceeded to wait another 45 minutes, before my number was called. Once I got to the counter I presented all the documents listed to bring on their website. I was then told I also needed my legal guardian to sign off on liability because I am under 18 and trying to get my motorcycle permit. They did not say anything about that on their website. I now have to wait another few weeks until I can get an appointment. Also why do we have to pay for drivers licenses and registration?
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January 2024 by Kari Tawater
People were friendly, timely today.
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January 2024 by Joey Herrera
Never thought I would leave a review for the DMV but.....Mike is the man. He was so genuinely helpful and not only that he went above and beyond to help my son and I. Made my son and I's day.
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January 2024 by Mari Cavanaugh
Great job
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January 2024 by Ben Corby
Make an early appointment, have the correct documents for what you need, and you'll be in and out faster than any DMV you've ever seen. I went from zero to driver's license in 20 minutes flat.
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December 2023 by Katya A.
Very friendly staff!! Going to the DMV is always nerve racking but this location made my experience very pleasant. Not to mention how I was out of there in less than 30 minutes! This is not the closet DMV to me but I'm happy to make the drive to this location instead anytime.
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December 2023 by B F
Some people there don’t want to help you or actually do their work. Others are nicer. My experience was with one of those who don’t know their job and what they need to do and just make you always at fault although I had all papers and everything they needed and more.
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November 2023 by W.
I advise doing your research to find a time when it isn't busy. I had a recent appointment during a slow part of the day. They took me in 15 minutes early and had me out 2 minutes before my appointment. I expected to be there much longer but was pleasantly surprised.
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November 2023 by Coco M.
Worst experience ever! Wanted to change my husbands permit to drivers license online and it wasn’t working. Called them and was told I needed to go into the office to see why it’s not working. Went in and asked the lady at the front desk she said she can’t help me and I had to make an appointment or wait. Waited 6 hours, when called she said that I need additional proof for address and couldn’t complete paperwork. Asked to come back Monday since it wouldn’t be as busy. I asked if I needed an appointment or a ticket since I didn’t want to have to wait again. She said no not needed since my application has been started and almost done. Went in Monday morning at 8am having only one person ahead of us on the waitlist. WE GOT CALLED AT 3PM!!!!! We were discriminated by the guy at the window. My husband does not understand English. He was yelling at me and telling me I wasn’t allowed to read and translate anything to my husband and he was supposed to do it himself. He asked if I had the proof of address, I said yes and as I was showing it to him and he said didn’t need it. REALLY? I came back, lost two days of pay at work for paperwork you guys told me to bring in because without it they couldn’t complete it and now you don’t even need to look at it??????? When I asked the girl at the front for his name since he had his name tag covered she said she couldn’t give it to me. I said that fine I will leave a well deserved review for you guys. Two minutes later I see the security guy going to that man and letting him now what I said. He looked and me started shaking his head very madly. The security guy went then the manager but she could care less and didn’t acknowledge anything. These people need to be either trained right or fired!!!
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November 2023 by Dallas Campbell
I can't say enough good things about this facility. Make sure you get an appointment, but if you don't and it's something simple they'll do their best to work you in. The people there are amazing knowledgeable and very kind and considerate and is by far the best DMV experience that I've had.
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November 2023 by Raven Steiner
Got my ID and drivers permit here. Easily the absolute best experiences I have ever had in a DMV both times. Professional, pleasant and organized.
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October 2023 by Liz W.
Friendly service. Very efficient location; everyone was moved in and out quickly. Everyone was nice to my teens taking their drivers test.
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October 2023 by Dr. Daniel Rejman
I cannot tell you how pleased we were with our experience there last week. Our daughter needed some customized help with her permit process and the intake gentleman, the manager and the representative at the counter were all AMAZING! What could have been a disaster turned out to be the best day ever - and on her birthday, too! THANK YOU ALL!! You all work so hard and deserve so much thanks for the job that you do. Thank you for going over and above for our daughter and for serving Douglas County!
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October 2023 by Vanessa Hyde
Everyone was friendly and very helpful. I previously went to the Aurora location and stood in line for TWO HOURS with an appointment and I never received my license in the mail, which is why I ended up back. So glad I chose the Parker location- in & out very quick and they were busy.
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September 2023 by AbductedLion
Appointment is required here. It was sort of funny the number of people who saw the sign and figured this did not apply to them. The greeter was still very polite and emphatically explained that everything is done via appointment.
