Dover Saddlery is a retail chain that offers a wide selection of horse tack, stable supplies, and equestrian apparel. Customers have consistently praised the store's friendly and helpful staff, who are knowledgeable and willing to assist even with difficult-to-fit items like tall boots. The store is described as being well-organized and pleasing to shop in, with a great selection of products for both English and Western riders. While some customers have noted sizing challenges when trying on certain items, the staff is commended for their advice and assistance in finding the right fit. Overall, Dover Saddlery is a highly regarded destination for equestrian enthusiasts, offering a positive shopping experience and a comprehensive range of products to meet their needs.