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July 2021 by Patricia Golden
Got out of work after 13 hours. Of course low tire pressure light on. Pulled in and was immediately taken care of. Kindest people working here. Highly recommend. Next time I need any work to my car I'm headed straight to Family Tire!!!
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June 2021 by Joseph F Fricke
The service was good and responsive. They priced several items for me and even provided a small discount as I agreed to some extra work that was recommended. One complaint is that I got charged $50+ dollars for shop supplies that wasn't quoted or told to me up front.Overall, work was done timely and effectively.
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June 2021 by Michael Meinert
This place is way over priced!!! I received a quote for four tires from Family Tire Pros then drove down to Big O within the hour and got a quote for the exact same tire brand/type/size for $86 less per tire. That's OUTRAGEOUS IMO. You'd think with the "Tire Sale" flags OUT front, it would have been reversed. If you simply want to throw away your hard earned $$$$ shop and buy from here.
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June 2021 by Sharon Kilpatrick
I pulled in with a flat tire. Very conscientious and professional, they worked in my tire repair and oil change. I will use Family Pro Tire again for future car repair.
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June 2021 by Ella S.
Rims were ordered on a Monday at a very reasonable price and installed on Thursday. All The guys working there are great! Would absolutely go back!
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June 2021 by Bill Brown
Guys @ the shop did a great job all around. I was hunting for new tires along with a front leveling kit for my 2017 Titan. Mechanic met with me to discuss what I needed to get (must purchase on your own) and they also helped guide me in correct tire choice that would fit truck. Finished product turned out great, very happy customer.
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June 2021 by Robert Cox
Several months ago I got an oil change here and they said I need new brakes when my brakes were only 1 year old. Took it to the dealer for the next oil change and didn't mention anything about the possible need for brakes. When I picked up my car I asked about the brakes they said they were in great shape. This place is already the most expensive oil change around and also tried to steal a lot of money from me.I see in a recent review that there is a new manager. Hopefully this isn't a concern moving forward for others but I won't be returning.
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April 2021 by Adriana Landaverde
New Manager, Dale, is very understanding and professional. He acknowledged all my concerns and gave me options. As a woman going in to any type of Car Shop gets me tense even before stepping into the actual shop, however, I eased up real quick when I got to talking with Dale he has daughters and a wife in his life so he understands why I would be tense but he let me know he would not advise me anything I didn’t need just to make a sale. I came in thinking I needed a tire alignment due to vibration and shaking in my car when i hit 60MPH.. turns out I had “tire cupping” something I didn’t even know existed. Dale took his time educating me and I ended up needing new tires, it was a very easy experience with appropriate time management for my service. I highly recommend this place.
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April 2021 by noshnessicity
Del (sp?) was super nice and informative. They did not hassle me about using my own parts (no warranty but that is standard practice) and when they found that they had to do more work, I was expecting an additional labor hour or the parts to be extremely overpriced, but they were not and my total cost was still very reasonable to me. I will be going back.
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March 2021 by Trevor M.
Update - went back after they did my tires and alignment when I was searching for AC repair and they popped up (didn't realize they're a full-service shop). They did some troubleshooting on my 2007 BMW 328xi AC that was blowing hot air and did a recharge (blows cold now). The next morning my car wouldn't start, so they sent someone to my house to jump start me, got me to the shop and replaced my battery and alternator all on the same day. Service galore!
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March 2021 by Scott Green
My wife asked them to fix a check engine light problem she was having. They charged $1312 to replace the catalytic converter. The check engine light went away for ~2 days and then returned after each visit (went multiple times because it kept coming back). Additionally, the mechanics broke the door handle and charged us to replace it.She took the car to another shop across the street. Ended up paying about $2200 again to replace the catalytic converter. The check engine light hasn't been a problem since.I'm sure Family Tire in general is fine but this shop is a scam. The people you talk to are nice and everything but they really don't have any idea what they're doing.
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February 2021 by Don Martin
Great service!! I highly recommend them!
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January 2021 by Steffen Rampelberg
Del Thornhill was personable, professional, and timely with his service. I definitely recommend taking your car to the location in Parker. It was a good experience!
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January 2021 by Aaron Owens
Any day that starts with a flat tire is objectively a bad one. But these guys were so nice and fixed my tire for free. To say they earned a long time customer is an understatement!
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January 2021 by Becky Wargin
New to CO and unfortunately woke up to a flat tire one morning. They are located by my place of work so I figured the convenience of that would do in this situation. I called that morning and spoke to Chris, he got me right in to take a look at the tire. They did not carry that specific one but it was something they could order. My tire was replaced and my oil changed but end of the next day. Chris was beyond helpful and very kind. 10/10 will now use them for all my car stuff. Only had a chance to speak to one other gentleman, I don’t know his name, but he was always smiling, helped get the tire out of my car and always said hello/good morning. I highly recommend this shop for your car needs!!!
