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October 2023 by Justin
Atm is never working. Worst bank ever. Says you have overdraft protection. Then all of a sudden I'm negative... thought wells Fargo sucked, but firstbank is definitely worse
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July 2023 by Scott Gohr
Friendly service as expected. There are some procedures in place but who would expect less. I love the same day deposit scenario in place at this bank
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January 2023 by Tazz V.
Yup - guess what everyone said in their review was correct. Went there today to open a new account for all my paychecks to start going through and it was a dumpster fire in there. Walked out of there real quick after I watched what was probably the manager directing the lady that tried helping me and asked for my mortgage payments ... her hand movements were fullOf extreme speed when they realized I was not that guy. Guess I'll try Ent next.
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January 2023 by Box Car Childern T.V.
Didn’t realize waiting in line patiently puts you to the end of the line. The lady at teller # 2 who helped me said it’s first come first serve lines don’t matter. If 1st bank doesn’t want my business I can go elsewhere. I trusted you with my kid’s college accounts now thinking about moving my accounts if my business doesn’t matter! Very disappointed
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November 2022 by ethan haynes
Dorathy was very unhappy and seemed to reflect that onto me. I asked for a deposit and after 10 min of standing she did how I would like my cash and I asked to deposit not cash and she was very rude about her mess up
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October 2022 by Zack Soto
Horrible branch, your better off just using an atm. Some of these tellers need to quit there job immediately!
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June 2022 by Mary Louise Leeds
I have been to this branch now three times trying to get someone to help to open a commercial account and a personal account!There are always people at their desk with no one in front of them and tellers with no one to wait on but only one guy that can open accounts and he is either at lunch at 4 pm or busy!I recommend this branch manager review who they hire and train some peopleLost my business before you ever got it!
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April 2022 by maddie Franken
Never use this bank they won't help you and in I a wheelchair and they told me to go to hell they whould not help me
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March 2022 by Casey D.
That had to have been the worst customer service I've ever received at a bank. Was planning on opening an account but not after that experience.
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March 2022 by Patricia S.
Not impressed with their loan originators. You have to commit to a loan before you have all the information you need? Won't be doing that!
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August 2021 by DANIEL GARCIA
Is a bad experience I have 40 minutes here depositing a checkThe miss Julieann Sanchez give me her email wrong twice and just waste timeIn other locations of firstbank is diferent no more than 10 minutes
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February 2021 by KI LLC
The Parker RD and Main Street bank in Parker, Colorado. Just an absolutely awful bank, I’ll spare the details.
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February 2021 by John C
Adrian chen is a very professional housing loan broker. I started consulting adrian in July of 19 and started to process my loan in October. They only took 2 months to move me into my new home. This is me For the first time buying a house, they were very fast, especially Adrian even answered any of my questions when he was not working. My family expressed his gratitude to him. You can see their branches everywhere in Colorado. The loan experience is pleasant, their app is very easy to use, the simple interface details are very well done, I hope they can do better and better, this is a late praise, absolute 5 stars! ! !
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September 2020 by Amy Sheeley
I was stunned that I had to pay $5.00 to cash a check on a payer with an account at First Bank. It is an insignificant amount of money; but it seems like an effort to just gouge the customer. I could have gone to m own bank and cashed the check for free. Just seemed like poor customer service
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August 2020 by Chuck Spencer
This bank has the nicest people working in it. They will always go out of their way to help you.