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January 2024 by Megan Carr
Bret was incredibly helpful, knowledgeable and friendly. He was able to answer all of our questions and concerns with ease. It was mine and my husband's first experience and it couldn't have been better!
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January 2024 by Stacy Manning
The sales staff are very knowledgeable and helpful without being overbearing! They made selecting a mattress a comfortable experience! We also received a great recommendation for a restaurant to try! Would definitely recommend shopping here!
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January 2024 by Victoria Julson
Bret was fantastic!! Greeted my wife and I as soon as we walked in, and got us exactly what we needed! I am so excited to not be in pain when I sleep !! Thank you so much !
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December 2023 by Shane & Sheila Singer
Mattress Firm in Parker has always been our go to place to buy quality mattresses. Bret and Jeff were very informative and patient working to help us find the perfect mattress for us - no high pressure sales techniques.
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November 2023 by Annette Burton
Our salesperson was Bret. He was great. He didn't push us to buy any particular mattress. He let us know the advantages & options of several different ones. He set us up with mattress pad, sheets, & a delivery schedule.All in all, a good experience.
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November 2023 by Rick Hurley
Bret has forgotten more about mattresses than most people will ever learn. Very helpful and I was able to buy mattresses for my whole house feeling very educated!
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November 2023 by mark helquist
Jeff was very helpful with my bed purchase today. I tried most of the beds in the showroom and Jeff was very knowledgeable and helped me find the perfect bed for me. My family have all bought beds from Mattress Firm. Thank you. Mark H
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November 2023 by Amber Misgen
Tony was great. He answered all our questions amd explained differences in the mattresses we were considering. All while being friendly and gave us plenty of space to make our decision.
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October 2023 by Michelle C.
Jordan was absolutely the best sales representative I've ever had the pleasure of working with. Right away, I knew just from her telephone presence that I would be well taken care of.
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October 2023 by Kade Hinkhouse
It was a nice place, the staff member Bret was very knowledgeable and helpful, in giving me all the information needed to decide on which mattress I wanted, and bed sheets, and everything.
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September 2023 by ronny tucker
The guy that worked there was extremely knowledgeable and definitely steered us in the right direction. The only thing I didn't like which was not his fault is that I had to pay $100 for them to come pick up the mattress we were exhanging so essentially I paid 50% of the old mattress and then buy the new one as well. We should be able to pack it up and bring it to the curb and they can just toss it on the truck .they've already charged a restocking fee so why the hundred dollars?
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September 2023 by Jan Soderlund
Marty was very helpful, Listening to the thoughts and questions in deciding which mattresses fit our wants and budget. I think he guided us to the best choices.Hope we chose the right ones!
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August 2023 by Ashley Myers
I just had the most unfortunate and uncomfortable experience working with Marty from Mattress Firm at Parker Pavillion. He was really rude upon me entering the store. I had my children with me and he rolled his eyes. He acted like it was a chore to help me look at different mattresses and I when I asked questions he was very condescending. Normally I would have walked out of the store right then due to being treated so poorly but I really needed to purchase the items today.Then when I asked about purchasing the items and when they would be available, Marty acted like it was impossible to get the items promptly. I mentioned that online it stated they Were available as soon as tomorrow and he said that was only if it was delivered to my house. Then later he stated they would only be delivered to the store. He seemed to have so much misinformation.When we sat at the front desk to complete the order, my son accidentally spilt some water on the counter. Marty was obviously angry about it. My son apologized to Marty and Marty would not even respond to him. He angrily cleaned up the mess and I offered to clean it and he just tossed paper towels to me and wouldn’t speak. He was very intimidating the entire time and it was very uncomfortable. At that point I realized I was the only one in the store with him and it felt unsafe.Another woman walked in the store and he was equally rude to her. I finally just felt to uncomfortable to continue and made an excuse to leave.If anyone goes to the Parker Pavillion Mattress Firm and Marty is there to help them, I would recommend you turn around and walk out and save yourself the trouble.
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August 2023 by Kevin Petersen
Great service, accommodating to persons with disabilities. Service member was very knowledgeable, friendly, and knew just how to recomended specific Mattresses for our needs.
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July 2023 by Joshua Chavez
Walked in, was greeted immediately & asked what he could help me with, showed me I had been accepted for the lease-to-own option, told him what I was looking for and I was immediately given all the options that fit my needs to a T. Amazing professionalism, super nice, well educates in his job, also connected on a personal level. 10/10!
