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November 2023 by Eric Sahm
Brett did a great job explaining the differences between each mattress.
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November 2023 by Kim ODay
Jeffrey was kind, professional, and well informed on selecting the best mattress for us
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August 2023 by Lolita Evans
I have purchased from Mattress Firm before and was pleased. Dealing with Marty at Crown Point Center location was very pleasant. He was very professional and helped me with selecting the mattress that best fit me and what type of mattress for my comfort. I will continue shopping with Mattress Firm and see Marty at the Crown Point Center location. He was great!!!
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August 2023 by Reggie Fontenot
JUST BE AWARE OF THE RETURN/EXCHANGE POLICY! We have visited this store four different times. Each time, we met a different salesperson/ "Sleep Expert" and received a different explanation of the mattress that I purchased. One important thing to note before your final decision, the policy of return or exchange is not set out to you directly, make sure to get clarification on the procedure before walking out the door! It is very misleading.
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August 2023 by Ceasersalad Gaming
I bought a mattress 11 years ago from mattress firm. And decided to upgrade with the new technology there is these days. The service was spectacular and I feel the rep listed to my needs.
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August 2023 by Jane Lambert
Excellent experience. I will be buying 2 or 3 more beds here in the near future. Many thanks for your help.. gary
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July 2023 by Reggie F.
JUST BE AWARE OF THE RETURN/EXCHANGE POLICY! We have visited this store four different times. Each time, we met a different salesperson/ "Sleep Expert" and received a different explanation of the mattress that I purchased. One important thing to note before your final decision, the policy of return or exchange is not set out to you directly, make sure to get clarification on the procedure before walking out the door! It is very misleading.
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May 2023 by Kimberly Hansen
I walked in and Abby greeted me immediately! I told her the specifics of my search! She was knowledgeable and showed me exactly what I was looking for, shared three options that fit my needs and quickly reviewed the pros/cons of each. My husband arrived shortly after I did. I brought him up to speed, Abby stepped away for us to discuss which we would choose and we were done in under 30 minutes. Even when the computer was glitchy Abby was professional and shared an additional way we could complete our transaction. No pressure! I shared what I wanted and Abby delivered! Simply AMAZING!
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March 2023 by Ryan Hume
James was great and very patient with our questions. Sam was also very helpful. Great guys!
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February 2023 by Ryan Whiteside
Sam was amazing. We were just looking and not exactly planning on buying one today, but he was so helpful and knowledgeable. Thanks a bunch, Sam! Can't wait for our tempurpedic setup
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January 2023 by T H
Chris at Mattress Firm in Parker has been AMAZING. He took the time to answer so many questions we had and did not pressure us in any way the whole time to hurry for a purchase. Absolutely professional and respectful in every way. Thank you Chris for making our first big purchase of 2023 a great experience!
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January 2023 by Thomas Seidl
Chris was great! he listen to what we were looking for giving us many options and worked to find us the best price for the mattress we wanted.
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December 2022 by Marcus Trott
Chris was super helpful. Very welcoming and happy to show us a range of options with no pressure. Got a great deal with delivery for our out of state residency too. Had gone to several different stores and nowhere had the same level of service.
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December 2022 by Will Miller
Hayden was very helpful as we didn’t know which mattress to go for. She was very informative about each mattress and base. We were able to make a decision on a mattress as well as bedding and pillows because of her advice and information about every item. Would definitely recommend her for mattress and/or bedding needs!
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December 2022 by Dina McKinley
Chris was very helpful in finding the right mattress for my spare bedroom. Knowledgeable and attentive.
