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November 2023 by Michael Kazlaskia
We will only ever take our Subaru to OEM. We've been very impressed with OEM's level of integrity in their troubleshooting and diagnosis as well as the quality of repair work. I can very confidently recommend OEM to anyone and trust that they'll be taken care.
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November 2023 by Becca Simkavitz
I’ve used OEM a few times for my Subaru and have always had a good experience. Prices are fair. Work is performed in a timely manner and done right. Never feel like I’m being pushed to have things done that aren’t necessary.Services: Brakes
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October 2023 by Annely Noble
The folks at OEM SAAB and Subaru always exceed my expectations. Tim (owner), Jeff (front desk), and Dan (one of the head mechanics) have all been involved in diagnosing and repairing my vehicle and I could not thank them enough for their service! I have a 2008 SAAB Aero 9-3 XWD, which I plan to have until they no longer can fix it! They cared for my 1986 SAAB 900 through 306,000 miles and 28 years until I donated it to our local high school because it needed a new clutch and a head gasket. My daughters bring their SAABs to OEM as well. Happy customers, all of us!
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October 2023 by Steve Green
Brought my '07 Suby Forester in for a leak of the torque converter. Folks at OEM advised the converter throat was scored & needed replacing. My first recommendation is, unless car was towed in, KEEP driving it...while parts needed are paid for, yet in transit. Logistics is quite an issue these days. Continuing, the converter was replaced, and it was sluggish & making a low frequency sound that it hadn't made before. Returned it, & OEM determined converter was out of balance & ordered a 2nd (warranty)converter. Once installed it ran fine. 2nd recommendation: if car sounds worse than when you brought it in TAKE it back until it OEM has resolved it.Service: Transmission repair
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October 2023 by Dan G.
This is an addendum to my 10/4/23 review. I wanted to also add that if your car doesn't sound quieter than when you brought it in, take it back & have these folks check out why. The first warranty torque converter, when installed was lacking pep & noisy.Taking it back, they realized the converter was out of balance. Took a bit longer to get in a 2nd one, but it's quiet now & runs great.
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September 2023 by Daniel Gonzalez
Horrible customer service. I tried to get service done for an issue with fuel in the cabin, they say the can work on it. I go down there after taking off from work and they tell me they actually can't so I end up going to Denver where they actually fix it. Fast forward a year or so later, I give them a second chance, since they are much closer to fix something simpler since they said they only do "simple repairs", this time its an oil change and check on the AC. These guys schedule me an appointment again, but after I take off from work, not even a couple days before they cancel on me again and ask to reschedule. I try calling to reschedule and they ignore my message. Horrible people to think everyone is on their time. Don't waste giving business to these people, I was even talking to the "owner" named Jeff, what a horrible person to waste so much of people's time. Also, I edited my review since noticed that most people giving good reviews own a Subaru, can't speak to that but don't bother coming here with a Saab (even though its in the title).Services: Auto engine diagnostic
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September 2023 by Steve Chang
Jeff is very knowledgeable, and he answered my questions patiently. Reasonable price compared with the Subaru dealer. We will go back when needed.Services: Air & cabin filter replacement
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August 2023 by Shawnry C
Just wanted to say thank you to Jeff and his crew for the amazing work they did on my vehicle. They were very knowledgeable, friendly, cost-effective, and timely with my repair...I highly highly recommend their services for anyone in need...thank you again for helping me to find and address my issues on my saab the way you did!!!
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August 2023 by Nick Tonhsai
They got the job done. Brought my Subaru in because of timing issues it was either too far advanced or not advanced enough. I tore the the engine apart probably 5 times before I gave up and brought it in to them. They found the issue and my car was back up and running like normal again. Friendly, knowledgeable, and good people.
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August 2023 by Amy Hayes
Had several other shops look at my vehicle and no one could figure out what was going on. Jeff and his team figured out the problem right away and fixed it quickly and charged a fair price. Will definitely be going back for future repairs!Service: Auto engine diagnostic
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July 2023 by Taryn Eby
Jeff is the best! Very knowledgeable and kind. I wish I’d found this shop sooner and also that I wasn’t moving out of state. Highly recommend you take your Subaru here!
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June 2023 by Anthony Hildoer
Had a great experience having our vehicle serviced at OEM Saab and Subaru. Very helpful and friendly staff. We will be bringing our Subaru back here for all major work.
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June 2023 by Anne Mohri
Where would I be without Jeff and OEM? Walking, probably. Highly recommend this company. They are very knowledgeable about SAABs, will find the part you need, and ship it to you. What more can a person asked for?Service: Electrical repair
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June 2023 by sonny bellemare
Water pump needed to be replaced. They also discovered that a fuel tank strap was broken which resulted in the fuel tank resting on the exhaust system which could have led to a fire or possible explosion. Nice discovery on their part that I did not request. Awesome and very experienced crew there and very competitive on cost of services. Vehicle worked on was a 2006 Saab 9-3.Service: Exhaust
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May 2023 by Will Medina
We utilize OEM to take care of my daughters Subaru Impreza. Jeff and his team are very professional and will never try to upswell you on things that are not necessary for your car. We also appreciate his honest diagnosis. Jeff takes pride in his work and got that reason, we will continue to do business with his shop.Service: Auto engine diagnostic
