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September 2023 by Sai S.
I moved to this office because of Dr. Vu who is a very good doctor but now I can't even get an appointment to see her she is booked all the time. The receptionist puts you on hold for hours and connected me to someone that didn't even belong to that office. I was suppose to get prescribed medicine and I called Primary care physician's assistant to see if that was sent to the pharmacy, without asking my name she said yes and when I asked her what medicine do I need to take then she ask my name. And when I called the pharmacy it was never send. I am trying to call back, the receptionist is putting me on hold for over half hour. Service at this office is really getting bad. I am really sad. I have to find another DOA.
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August 2023 by Amanda G.
I am shocked by the negative reviews. I have gotten excellent care. Shari has been right every time to diagnosis me. These doctors have gotten on telethealth with me with 5 minutes of me calling. FaceTimed me while on vacation and been professional and showed kindness. They always have walk in appointments and call me back with in an hour of asking questions. I would absolutely recommend them.
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April 2023 by Molly G.
Dr.Vu is the best. She is so thorough and will spend plenty of time discussing any concerns/questions. I never feel rushed and always feel comfortable.
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March 2023 by Zhang T.
I will give 0 star if I could !! I went there on 12/8 in 2022 because I got Covid , when I got there they let me stay in my car and Hannah Holloran NP did the Covid and flu tests for me and before she did it I called my insurance provider and to make sure these tests will be covered by my insurance provider and they said yes, so I took the tests and the Parker Square Family practice clinic charged me $35 fee for I don't remember. And today on 3/2, 2023 at 8:20am, the Parker Square billing department sent me an email (this is the first email I received from them) with balance of $405.61 the Covid and flu and also another service called "Level IV" and amount due on 3/1, 2023 which was yesterday, This is so FUNNY! And I called my insurance provider right away and there is no claim at all , so I went to the clinic and talked to the front desk and the lady said she will email and talk to the billing department. I called 6 times the billing department nobody on the phone and kept saying "our agent is busy servicing another customer". I will never go back and get any medical service from them !!!
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January 2023 by Kim L.
Dr Vu is very caring, she takes her time and communicates her medical recommendations every time, I have come in with a problem. She is definitely by far one of the best doctors I have seen over the years. I would highly recommend her office. Staff is very efficient and helpful.
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December 2022 by Dre A.
Their phlebotomist was rude and left me with a bad hematoma. Not sure why they have her in their practice, I had a horrible experience at this clinic.
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June 2022 by Katherine G.
I love this practice! It is easy to get an appointment and they are quick to order referrals when needed. Dani, our nurse is always cheerful and quite talented with blood draws. Julia, our pcp, is excellent. Ari, the scheduler is a joy to work with.
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April 2022 by Gail N.
I tried to switch my whole family to their practice and each one of us had disappointing results. They don't seem to care about customer/patient experience, time or health. It seems to be only a money-making practice that runs us through the lines like cattle. They didn't refill my prescription without a new apt and I wasn't even due for one. They didn't try to contact me - just denied the refill - no worries that I don't have any more and don't have time to get an apt in the next few days. They also prescribed dangerous meds for my son with no other options. He didn't end up taking them and got better without them. They are too busy to answer the phone and you can't speak to the doctor or even PA when you call. Even more problems - but I won't list them all. I would not recommend this place - especially if you are sick.
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March 2022 by Maitsetseg D.
I have been with Dr. Vu for a few years now. Started seeing her when she was at the DTC, and decided to stay with DTC location when she left to Parker Square. My care was not as consistent as it was with other providers at DTC so I went to Dr. Vu. She is wonderful person besides being knowledgeable MD. I am a former MD from another country, and we have that special way to communicate as a colleagues. And we create a team rather than and patient-provider situation for my health. Most importantly she takes a time to explain things, go over the results, compare your test, lab results and build a health plan with you not for you.
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June 2021 by VICKIE C.
worst practice I have ever used. I had cortisone injections in both my shoulders yesterday, from my orto surgeon, after I was home a couple hours, my blood sugar shot to 375. I am not insulin dependent because I am borderline diabetic.This has been my dr.'s office for over a year, called immediately, the message was relayed to the nurse who called me back that my blood pressure was 375, OMG! (seriousy) when I told her it was my blood sugar, and requested they call me in insulin so I could get it controlled and that it was an emergency, the lady said she would go talk to the Dr. Voo and call me right back. waited all night, now its 1:24 pmstill no call, so I called them, got the same person I delt with last night, heavy heavy spanish accent, I asked her why no one responded to m, she said Dr. Voo said just watch it, watch what my body go into shock and me go into a coma. They did not give a crap about me. I changed doctors today, my husband and I both left. Do not go here unless your stupid.
