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November 2023 by Laura Steinau
We love this office so much!! Dr. Guster and his staff are incredible. Our dog is super nervous around new people and other dogs, they are so accommodating and helpful during the visit. Their calmness made us so comfortable. Other vets aren’t as willing to help nervous dogs, and they did it with such kindness and care. Thank you so much!!! Highly recommend!
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September 2023 by hannah freeman
The front desk staff is friendly but incompetent. I called 2 weeks ago for a refill of heartworm medication and after more than 5 phone calls back and forth, I was finally instructed to order the medication through their online pharmacy. Once I placed the online order I then called to confirm with the vet, I was told the dr. would confirm the refill request and it would be shipped to me. I never received any emails or confirmation from the pharmacy. I call the vet 2 weeks later and am told the request was declined with no explanation. Now my dog is going without heartworm meds while I find a new vet. Would NOT recommend bringing your pets here.
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August 2023 by Barbara Gemma
After 20 years and six dogs, we are considering leaving and finding another vet office. I don't know if it's because of new ownership and/or new management but the place isn't as good as it used to be. In previous years they had a very solid staff (that we loved) and we didn't have any issues getting in for an appointment. Little by little, wonderful vets and staff started leaving and now it's bare bones. This leads me to believe that they weren't being treated or compensated properly, or maybe even agree with policy changes, etc. Whatever the reason please get back more good people to work there like you had. Erica deserves a pay raise for holding that place together for the last several years! We miss our old Pine Grove!
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July 2023 by Bethany Schillinger
I scheduled an appointment months ago after receiving an email from the office that slots were booking far in advance and knowing that my dog needed updated vaccines. Today, two hours before my appointment, I received a call stating that they “had no veterinarians” and my appointment had been cancelled.
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April 2023 by Anastasiya O'Neil
We love that place. Everyone is always friendly, caring, professional. My dog loves going in, to get quality service and pets, of course! Highly recommend!
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February 2023 by bostonkid1972
Took our dog to the clinic and was very impressed with the time, kindness and knowledge Dr. Guster showed…..love that we found a great vet…
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January 2023 by Stacey H
I have two fur kids and I trust their care with Pine Grove. Both Dr. Traylor and Dr. Guster are kind, compassionate and care for my babies like they are their own. I recently had to bring in my 11 year old havanese due to some unexplained pain and Dr. Guster provided an extremely thorough examination and was able to diagnose Max with a neck sprain and provided us with excellent care and treatment. Dr. Traylor has been our primary veterinarian for almost all of my pups lives and she has continuously provided us with the most professional, caring, and incredibly thorough care. She always spends ample time with exams and clearly explains everything. My pups love seeing Dr. Traylor and we love her!!!! Either Dr. will be an excellent choice for your babies too!!! ❤️
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January 2023 by KK Social
They are a little pricey but worth it. Every member of the staff including the veterinarian were so nice to my poor baby. My dog has had bad experiences at the vet before and is terrified and they were so kind to her and worked with her to feel safe. They are the type of people you can trust giving your pet baby to and know they will receive the care they need. Would highly recommend.
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December 2022 by Suzy Uyechi
Our dogs have gone to Pine Grove for many years now. We always get the best care from staff and doctors. Love Pine Grove!
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November 2022 by John Scott
We have watche 3 abonded cats survive until we could not watch any longer. We captured "Socks" first and took him to Pine Grove. Excellent service, got us in quickly, and started care for this abonded cat. Two more to catch and then they will come here for immediate and future care.
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September 2022 by Tegan Q.
As a dog mom, I could not recommend Pine Grove Animal Hospital as your primary vet care more. They save appointments, so you can get in the day of an emergency without breaking the bank at an emergency vet hospital. They are kind and quick. My dog was anxious and they helped him to get comfortable in his own time frame. They are cost friendly and also let you know the price every step of the way so you aren't stunned at the end. My vet tech was super helpful in telling me if it was crucial or if it could wait to keep the bill down as it was an unexpected visit. If you want peace of mind for your pet, I 1000% recommend Pine Grove.
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August 2022 by Lindsay Yager
Both cats come here and I’ve never had an issue. I’m also grateful that my fur babies haven’t needed anything outside routine wellness exams. Everyone is always very kind and takes the time to answer my questions.
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June 2022 by Lindsay Ann
Dr. Allison Traylor is the best vet. Smart, kind, intuitive, empathetic, compassionate.. I followed her here from another practice because she's that great. very happy with the staff as well. I have never experienced long wait times and am seen quickly.
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February 2022 by Todd Roberts
We like the folks here, they have been a good vet office for our two dogs since they opend.
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December 2021 by Aria F.
I went there as a new client for my fur child and the Dr guster there was super informative and staff were friendly Not a long wait also! The environment is clean and the cost was affordable!!
