March 2022 by Chanda Burch
There's a lady with a scarf over her head that is so extremely rude I came in and hadn't signed in. And she tells me I have to sign in. As I'm signing in she's yelling at me telling me to sign in several times. My doctor forgot to send referral so I had to wait just a few minutes no biggie. Then the same lady asks for my insurance card. I give it to her she asks if I have a certain health insurance. I say yes. She said yeah I'm not seeing it. Then proceeds to tell me it's not valid. I call my doctor office back. And the lady at quest who has the scarf on her head says I never said it wasn't valid. My doctor then gives me the phone number to call my insurance. And I had been on two phone calls pertaining to the health insurance. Then the Quest Diagnostic lady tries to tell me to get off the phone she has the info. So I was like nahuh I'm getting this information. My insurance is valid b ***ch! So they couldn't get the info. So the quest lady with scarf was you didn't get the address or name of the insurance. I'm like you said you had the insurance info. I'm like F**k this! I told her she's been rude since I got here and I work 12 hour nights long nights I don't have the patience for her nonsense!! Very unpleasant experience. If you must go here go with the young lady with pink hair. UGH! TO BOOT IT THE INFO WAS ON MY INSURANCE CARD!! I DON'T HIGHLY DON'T RECOMMEND THIS PLACE!!
November 2021 by Skylar Autumn
This was the worst experience. Their system crashed after they collected my sample. They lost my sample and my employer could not even verify that I was seen. I walked in to talk to someone about the issue. They completely ignored me. I walked out without any resolution. As much as I can help it, I will never use Quest again.
October 2021 by London Perez
You paid for the service you receive so you would hope people would be helpful and on time. Had to look for someone to say hello and sign in. Not good
May 2021 by Stacy Smith
Normally nobody likes having to get labs done. I know I don't. But, the ladies at this location are AMAZING!! When I stepped inside they called me by name (I had an appointment) and made me feel comfortable right away. Both of them are kind, caring and were empathetic to my situation. While their location is small, my wheelchair fit everywhere I needed to go. They were very quick and I didn't have to wait for a single thing. I get labs done every quarter and from now on I will be going to this location.
February 2021 by Amy Hawthorne
No wait!! The lab tech was just lovely and kind. So much easier than dealing with Labcorp. I highly, highly recommend. :)
November 2020 by Nancy Huntsman
Always friendly and not painful when drawing blood!!No wait when appt is made online.
August 2020 by Jeff Schaffer
Went to Parker to have a pre-employment drug test. Destiny had me in and out. Thank you.
July 2020 by Maureen Thurston
I barely had to wait less than five minutes and got right back, my phlebotomist was wonderful and knew what she was doing! Thank you Quest
June 2020 by Davis Robert
So lunch is 12 -1 understandable how about divulging you can't show up after 11 .. Thanks for taking 3hrs of my day that I do not have..
June 2020 by Cliff H (AntiXSocialXHero)
Michelle is truly the greatest! the way she goes above and beyond for the clients of Quest should be set as a standard for all employees working at these locations. She's Professional, Fast, and has great personality too! My draw went effortlessly and painless! I couldn't believe how well of a stick she is. This lady needs to be given a raise and a plaque for her dedication of excellence of serving the parker area with great service!
March 2020 by Cliff Hall
Michelle is truly the greatest! the way she goes above and beyond for the clients of Quest should be set as a standard for all employees working at these locations. She's Professional, Fast, and has great personality too! My draw went effortlessly and painless! I couldn't believe how well of a stick she is. This lady needs to be given a raise and a plaque for her dedication of excellence of serving the parker area with great service!
January 2020 by Alice Scoggins
My potential new employer needed me to do a drug test within 24hrs of choosing a location. Not realizing when they closed I chose this location. I arrived at 3:37pm thinking it would be fine because after all, I just needed to pee in a cup quick and easy. When I arrived, Michelle told me that they no longer do testing after 3pm. So I told her how my new employer needed me to perform a test within 24hrs and if there was any way she could please squeeze me in. She took pity on me and told me to go ahead and check in. All was good till my sample was not enough. She needed more and I had no more sample to provide. So she said to drink some water and wait. I drank and she patiently waited till I could provide enough of a sample. When it was time for her to print her computer stopped working. So she restarted her computer and we waited for it to work. She helped me and I left at 4:40pm. Michelle is a hard working women who enjoys what she does. Managment if your reading this please provide her with equipment that works properly so she can perform her job without issues.
November 2019 by Debbie Turnbull
I have issues getting my blood drawn. I went to Michelle at Parker Safeway and she is AMAZING!! I went to her on recommendation of other Quest employees. Both times she got me first time, NO PAIN, and no bruises!!!
May 2019 by Zachary Fox
Every single quest diagnostic I've been to there's been issues. Specifically with their hours of operation and when you were able to do a simple urine drug screen. Also there is no direct phone number so even just to verify the hours of operation you have to call which route you to a general number and an automated system. Then the person that answers the phone has to look up on the computer and tells you the hours of operation that they're supposed to be open. However you are standing outside and the place is closed when the person on the phone is telling you it is open. Awful awful experience
January 2018 by J D
Falsely advertises their hours. I walked in at 11:40 to do a drug screen. Was told I had to wait until after 1 even though their hours are 7am-12pm. So even though nobody else was in there and I had been waiting “to go,†I was told to hold it for another hour and 20 minutes. That's just rude.
