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November 2023 by Chad Schaefer
After about four years, I thought I’d give this place a try again. It was a $50 wash this time. Same terrible interior cleaning job as the last time I was here. There is nothing even remotely decent about these kids cleaning the interior of a car.
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October 2023 by Rick B.
Awful. Price increases, due to ceramic coating. BS. Ceramic coating is like wax, it's a BS add on, no value. Service hit rock bottom. Tips, tips? No more tipping. Do the job. $900 a year unlimited.? Maybe once a week as I can't handle the stress of seeing the same towels hit the car and tires and rims. Then inside? Cancel immediately. Get pro rated discount. Manager could give a crap. Wash my own bugs off? No pre wash? I need to scrub? Ummm . Then how about the winter slush. May I have a hose? Just another closed car wash. Shitty wash, equipment and management. Enjoy the shitty review asshats. Garbage
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October 2023 by Craig S.
The wash was pricey, and not worth it, period! Our neighbor had worked there for a couple of months, and mentioned it was a very rough place to work as a college student. The managers are anti-employee orientated, and the HR professional was anything but professional.
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October 2023 by Ethan Scott Robertson
Car came out amazing, we opted for the hand drying and I will say it was a little confusing coming out of the car wash, already disoriented, we were flagged down by a gentleman, making eye contact, so we pulled up to him, and then were told "you're in the wrong lane, it's okay bc the person in front of you is done but next time we don't want you to have to wait...." My husband and myself looked at each other and rolled our eyes... I really don't like leaving reviews that might affect your morale, but I think you guys need a little organization... It's not going to stop us from going we just feel like it was weird.... Lastly, I think if you're paying to have the car "hand dried", you should use microfiber cloths or "shammy". Using cotton cloths left fibers all over the car and leaves streaks. (My family runs a exotic car restoration body shop, since childhood I've been around cars. I just think the employees require better chemicals and materials.) I think this establishment has the potential to be five-stars.
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October 2023 by Jason Long
I've been going here a few years with their unlimited washes. I average maybe one a week. This year they raised their prices a lot (30% or so) which made it a questionable value. Recently, they switched to "filtered water" and no longer hand dry saying it won't spot. While it doesn't spot much, it still spots, especially on things like the mirrors that don't get wind flow. So in the last year, they jacked up their prices and then mid-contract, lowered their service level quite a bit.I won't be renewing and suggest people look for other options.Services: Vacuuming
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September 2023 by Jason L.
I've been going here a few years with their unlimited washes. I average maybe one a week. This year they raised their prices a lot (30% or so) which made it a questionable value. Recently, they switched to "filtered water" and no longer hand dry saying it won't spot. While it doesn't spot much, it still spots, especially on things like the mirrors that don't get wind flow. So in the last year, they jacked up their prices and then mid-contract, lowered their service level quite a bit. I won't be renewing and suggest people look for other options.
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September 2023 by Soren Paape
Come here biweekly and always get compliments on how clean my car is. Flint consistently has some best customer service I’ve seen in any business. Super impressive. Thank you!
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August 2023 by Rachel Sukhovitsky
Well they changed their policies and now you have to pay $50 to drive your own car through the tunnel. I sure wish I was informed of it before a manager came to yell at me in front of the whole waiting room of customers bringing me to tears and telling me not to come back again. It was a terrible experience and they have no customer service skills or sympathy…. definitely don’t recommend! I even bought the wash with a 5 day guarantee but the manager told me I’m not allowed to come back so guess I can’t use it? What a scam
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August 2023 by Swati Dalmia
Got the whole thing wash there today. Nice people but car wasn't cleaned properly and trunk wasn't vacuumed properly. See attached photos for reference. Paid 61 plus tips as a courtesy but not a good job. I feel they should have management check after kids clean the car.
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August 2023 by T. T.
I'm done going here. Customers now have to drive their vehicles through the car wash, yet the expensive price stays the same?? Ridiculous, won't be back.
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August 2023 by Jennifer B.
First time I've ever been to a car wash and left with the car dirtier than when I came. I got the Wheel works + extra 8 for the trunk clean. I watched as the two employees visited and "worked" on the car. Possibly 7 min - never touched the vacuum. I came out, asked if they did the level service I paid for, he said "I guess" and walked away. Went inside the car and looked at an untouched front seat. I watched as a group of employees stood there and visited while I tried to flag them down. One finally came over, I told him my concern and he goes, "I guess I'll try." One minute of wiping the untouched gear he walked away without a word. Waste of time/money.
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July 2023 by Searching 4 Adventure
I must say, the people are friendly. But I don't like paying $45 to have someone wash my car and then still need to finish washing it myself the next day. Here is one photo, but these dirty areas are all over the car. I should have done a walk around. Oh well, to a future visitor, these places are all the same quality.
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July 2023 by Brittany Seeders
I’ve had negative experiences with this location in particular in the past. Lack of motivation from the kids cleaning was probably the biggest issue- leaving dirt and grime all throughout my car.HOWEVER, they are so close to where I live so I decided to try again today- and it was a complete 180 from what I’ve seen before! The guy who greeted me at the beginning of the car wash was respectful, professional and even kept a conversation with my 5 year old. I asked him if they would vacuum out car seats and he immediately said “yes, absolutely. We’re here to make everyone comfortable in your vehicle” and wrote a note on the inside of my window letting the others know I would like that done. Then, the guy at the register was super pleasant and professional- coming to find me after a few minutes to make sure he had given me the correct change for my $20 I gave him. I watched the employees wiping down the cars and they had 2-3 kids on each vehicle. I was pleasantly surprised to see my car was spotless- inside and out! And the car seat looked brand new!Great job, you guys! I’ll definitely be back for sure.
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July 2023 by brittany barnes
I’ve had negative experiences with this location in particular in the past. Lack of motivation from the kids cleaning was probably the biggest issue- leaving dirt and grime all throughout my car.HOWEVER, they are so close to where I live so I decided to try again today- and it was a complete 180 from what I’ve seen before! The guy who greeted me at the beginning of the car wash was respectful, professional and even kept a conversation with my 5 year old. I asked him if they would vacuum out car seats and he immediately said “yes, absolutely. We’re here to make everyone comfortable in your vehicle” and wrote a note on the inside of my window letting the others know I would like that done. Then, the guy at the register was super pleasant and professional- coming to find me after a few minutes to make sure he had given me the correct change for my $20 I gave him. I watched the employees wiping down the cars and they had 2-3 kids on each vehicle. I was pleasantly surprised to see my car was spotless- inside and out! And the car seat looked brand new!Great job, you guys! I’ll definitely be back for sure.
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July 2023 by Brad Kellmayer
Just signed up for monthly unlimited car washes. Great value and exceptional staff
