Falcon Heating and Cooling is a highly recommended HVAC service provider known for its friendly, thorough, and fast service. Customers have consistently praised the company's responsiveness, with appointments booked right away, even during peak seasons. The technicians, like Cody, are described as knowledgeable and honest, taking the time to explain issues and provide transparent pricing. The office staff, such as Mary, are also praised for their great assistance. Customers who have used Falcon Heating and Cooling for years, even for major HVAC system replacements, are highly satisfied with the company's punctuality, honesty, and quality of work. They appreciate that the technicians do not try to upsell or push unnecessary repairs, and instead focus on finding the root cause of the problem and providing efficient solutions. Customers also highlight the company's reasonable pricing and the fact that they always leave the work area clean. Overall, Falcon Heating and Cooling is lauded for its exceptional customer service, technical expertise, and commitment to integrity. Many customers have enthusiastically recommended the company to others, citing their positive experiences with the friendly, knowledgeable, and reliable team.
Fast, knowledgeable, and responsive! Absolutely great company! Will use and recommend for any future projects!
February 2025
Great experience! Went over and above what was needed. A free humidifier, three percent discount, and replaced the humidifier needle valve with a quarter turn valve. Really good people!
December 2024
They replaced all my duct work and found a leak they fixed as I was heating my crawl space. I would highly recommend this organization for any hvac work needed!
