Department Stores in Pueblo West, CO

“My journey for a high-quality string edger started at home depot. I looked at the edgers locked behind a cage and really did not see anything that gave me any real info. Went to Lowes and looked at their selection. On the same isle as me were 2 employees chatting it. I stood there for about 8 minutes trying to see behind the cage the specs on their line trimmers. No-one seemed to care so I went to Big R. I was there maybe a minute looking at the Stihl brand and Tim came up asking about any questions I might have. He really spent some time explaining the different features and the ability to add a metal blade for heavy duty bushes. He also went over the promotion Stihl was having basically doubling the factory warranty. In addition he made a very good recommendation about wearing steel toed boots if I was using the blade. He mentioned that if I did not have some, they were having a 25% off sale on Dewalt steel toe boots. I bought boots, trimmer, steel blade and Tim actually took the trimmer back and started it to make sure it was working properly. Turns out it was missing a part for the line feed so we got another one instead. Great service overall. Tim was awesome and made the whole process seamless.--Scott”

“Due to maintenance on coolers, impossible bowls were relocated to cold storage inaccessible to customers. Workers told me the products were removed by associates. Enter Sondra who was very cordial and friendly. She asked me what I needed and listened carefully and went and found the impossible bowls promptly. Totally above and beyond what I was expecting. Deserves props, promotion and a raise. Better keep her!”

“Bob took our car in without an appointment on a Sunday after an issue that would have left us stranded (during a 15 hour car trip!) and fixed everything in an hour. Can’t thank them enough for helping us today!”