-
April 2023 by Broken stuff
Super nice person waited on me and was very professional????device was a 10. Thank you!
-
March 2023 by Carrie McNemar
Literally a drip off took OVER a week, quoted 2 days, had MULTIPLE tax preparation people call with questions, comments and empty premises.Aparently, there is no dedicated sole individual you're guarenteed to work with start to finsih and no tracking method of who is nib nosing in your file.We never asked for just anyone or everyone to pick up the taxes, multitude of reciepts, look them over, share details or not to lock the file cabinet when going on an extended break.I am discouraged that Jackson Hewitt charged us as much as they did considering all the continued drama.They can't guarentee confidentiality even though ITS PERSONAL BUSINESS ABOUT YOUR SS NUMBER and honestly even though these folks are going through training many are not ready for the field.The ONLY GOOD FROM THIS EXPERIENCE 2023 WAS WORKING WITH MELISSA. She is a manager over Pueblo West and Canon City and you can tell she has the most desire, training and confidence.We scheduled early for 2024 to work with her. Only with her. Otherwise, if something comes up we will go elsewhere.
-
March 2023 by Jacob Soto
Christy was very professional and friendly knew all the answers to our questions. She is a very good asset to your company and we will be back next year. Thank you so much for your great service
-
March 2023 by Michael Roney
Thank you again...we enjoyed doing our taxes with a very nice friendly gal this year.
-
February 2023 by Barbara Lucero
Melissa S. was very professional, accurate and helpful with my income tax situation. She's been helping me for the last 3 years she is always friendly, precise and humble. And I want to keep her as my tax preparer as long as I can.
-
February 2023 by Robert Berkey
Very helpful with my illiteracy. Elexis and Melissa made me feel calm and comfortable while filing my taxes. And even help me set up my new Serve card.
-
February 2023 by Angie Torres
Melissa S prepared our taxes and she was awesome. She is experienced, knowledgeable, warm and friendly, and goes the extra mile to serve you.
-
February 2023 by Amber Miranda
Melissa is awesome she been doin my taxes since for several year and she is extremely good at what she dose.
-
April 2022 by Carol Harvey
All went smoothly during appointment. Took over a week and a lot of time on phone hold, to get link for husband and I to remote sign and then the links were sent to wrong phones. I had to sign for my husband and he had to sign for me.
-
April 2022 by becky cook
Don't bother making an appointmentBeen waiting over 20 minutes for my appointment.... If it wasn't tax day I would have left.Ridiculous.
-
March 2022 by Roselyn Tyler
Patty was really heplful & very informative. She also follow up with me regarding the promotion. She is the best!
-
February 2022 by Alesia Belcher
The staff is great and kind and quick. Filing is easy. We did have an issue with interest on a student loan that affected our bottom line. Thankfully another agent was there to help.
-
February 2022 by Virginia Byrd
Hope did a fantastic job helping us with our taxes. Very professional and friendly which made tax time a pleasant experience!
-
February 2022 by DeAnna Chavez
Debbie was ready when I arrived. She filed both my state and federal taxes in a quick, friendly manner. Debbie was knowledgeable. Explained what was and why things were needed in an easy way to understand. Will definitely be back. ?
-
February 2022 by Ashley Roldan
I will definitely be coming here from now on. Very friendly and knowledgeable staff and I wasn’t there very long. Hope is a very sweet lady and she definitely knows what she’s doing and she did everything so fast. Definitely recommend!
