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February 2024 by Caleb Miller
This is the slowest America's Best in the country. If you don't have 3 or 4 hours to kill, just go to the one on North Academy in the springs that has over 4 stars, they'll have you in and out in 30 minutes and they are extremely friendly and helpful.
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February 2024 by mark morgan
The front desk woman is very nice…. But everyone else is just a whole different story. The doctor, hardheaded and refuses to listen to what you’re saying…. Especially if you already stated what you wanted and came in there for anyway. Beware too for they rob you of your money. GO TO EYEMART near Home Depot down the street instead. Promise you you’ll have better service any day!
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January 2024 by Matthew Armstrong
Trevor is awesome and the Doctor is one of the nicest people I’ve ever met. If you don’t go here for exams you’re crazy.
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December 2023 by Brionna Rodas
I purchased the newly released Amazon frames, with the direct reference to this company to install frames. From the beginning Trevor was on point, there was one other company recommended and based off the confidence Trevor holds for his company over the other company I chatted with, I knew this was the company to move forth with. I’ve never placed lenses in frames before and the ease Trevor provided I will surely be back. Especially because I saw him rocking some awesome Nike shades too! So grateful Trevor provided such quality service! I’m picking up my frames tomorrow for Christmas, from the timing to the service — Trevor did that!
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December 2023 by Nick Honas
All around excellent staff extremely helpful and attentive to even the smallest details. Trevor helped us and was great, he managed to make us feel seen, heard and moved the appointment right along despite having a small rush of customers. Great service
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December 2023 by Rockie DeHerrera
Gabby was the girl that helped us My wife and I and she was amazing she was very professional very helpful she was great I hope she's there when we go back to pick up our glasses
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November 2023 by Jonathon Magana
Doctor is great but staff up front is completely rude and need to learn how to treat their customers with respect. It’s your job to answer questions. Why treat people like you hate your job in a professional environment. My family of five who has been going there for over 5 years will no longer be going to this place again!!!!
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October 2023 by Helen Craig
I had a very good experience at America's Best. Staff was wonderful the young lady who sized my glasses she was amazing. I would recommend this place highly!
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August 2023 by Cindy Lorett
Everyone from start to finish was so kind and helpful!!! Trevor and Gabby were awesome!! The tech, sorry dont remember her name and the Dr were thorough and so nice!! An overall great experience Found my perfect frames too:) Thank you all for your help and professionalism!
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August 2023 by Adrian Griffin
Made an appointment and got there and the doctor was apparently sick. The manager said he called me which he didn’t or dialed the wrong number either way he acted like he didn’t care. An never even gave an apology. Now I’m avoiding this place all together and just heading to the springs for my appointment. Your staff needs some empathy Training.
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July 2023 by C A Z A S
Went to the Pueblo location. Isabella and Ray were very helpful. The MD and her technician were very knowledgeable and professional. Everything was explained, promises were done, time around from exam to pickup glasses- as expected. Great experience.
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June 2023 by Ryan Maison
One of the arms of my glasses came off, so I took them in to see if it can be fixed. I’m basically blind without my glasses. They took care of me right away! The ladies at the front desk, sorry I can’t remember their names, were so helpful and immediately jumped on my problem. Even the optometrist came out to help! I am so sensitive about my glasses obviously because I have no sight without them. And they took the time to make everything right. They even cleaned my lenses. I appreciate these people so much.
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April 2023 by Evan Carpenter
Generally have been good about ordering and receiving glasses doctors are fine. However today I went in to pick up a pair of warrantied glasses and order a new pair. I was told to go look at glasses and I would be helped soon. I looked at glasses for 15 minutes and not once was approached or asked by anyone in the store. I ended up just walking out. So I guess you guys lost a sale and I'm more inclined to try somewhere else now.
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February 2023 by Milkis F.
Schedules an appointment for a specific time but makes you wait more than thirty minutes for said appointment.Correction: It takes over an hour to be seen. This place sucksIf you're going to schedule someone for 9:40 they need to be seen by 9:40. Maybe y'all shouldn't schedule 15 people at one time if you only have one doctor.
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February 2023 by Kalee Fletcher
I prefer America's Best for eyeglasses and contacts and this location has always done a great job. They are affordable, the staff is always super friendly. The eye doctor is probably the friendliest lady I've ever met in my life! And when there was an issue with my son's eyeglasses they fixed it right away with no questions asked.
