Arc Thrift Store is a large thrift store known for having many good deals and low prices, where customers can find items like rollerblades or a hockey stick for a low cost. The cashiers are frequently described as friendly, great at their jobs, and very helpful. The store is noted for its mission to help disabled people, providing employment and involving them in the store with love and respect. It is also involved in community events. Some reviewers note the store can feel busy and that handicap parking is limited. Assistance from staff can sometimes be hard to find for tasks like opening changing rooms, and some items are too high to reach from a wheelchair. A few reviews mention a smell, like mold, possibly from unwashed clothing, advising to wash items before use, though others do not find the smell noticeable. The store's overall environment is described as less corporate than other thrift stores, with an emphasis on its original mission.
