Big 5 Sporting Goods offers a wide range of products in a spacious store format, averaging about 11,000 square feet. Customers can find athletic shoes, apparel, accessories, and outdoor equipment for various sports and activities, including fitness, camping, hunting, and winter sports. While the store features a great selection, the customer service is inconsistent. One reviewer noted a lack of interaction from staff, despite being the only customers in the store. However, another customer praised an employee for being helpful and knowledgeable, going out of his way to assist them in finding the right shoes. Many shoppers appreciate the value, citing bargains on brand-name shoes. The store is clean and well-stocked, with some customers surprised by the impressive merchandise available, especially winter items. Overall, Big 5 Sporting Goods has a decent selection and offers good deals, but the level of customer service may vary.
