-
August 2023 by Ruby Lucero
They got good farming stuff they got good tools they got good trash cans they got good stuff
-
August 2023 by Don Kontz
Needed help loading horse feed and they sent a pallet of feed out and two of the workers loaded it up for me because I just had surgery
-
July 2023 by TJ MMC
Staff was very helpful and ordered things in I need for a project rush shipping. Dog friendly
-
May 2023 by Hitokage_ Vigil
Always buy my feed here and the staff are very helpful and considerate. I have honestly never had a bad shopping experience here.
-
May 2023 by Chris Belarde
One person told me it was note his department, two people in hardware just looked at me and both just acted like I wasn't even there. Then they just walked away. I will never go there again!
-
March 2023 by Jazmyne Anaya
Went in to exchange a trailer tire that was incorrect. Had never been used due to it being the wrong tire. Rolled it in the store so the tread was a bit dirty. The woman at the register refused to EXCHANGE the tire. I didn’t even want a refund. Just a new tire. She claimed the tire was used because it was dirty. She was VERY rude. Went to the location in PW and they gave me no problems and were very kind. She was dirty blonde, short and a bigger woman. I’ve shopped at this big R more times than I can count and usually have zero issues. Very disappointed with my experience today.
-
March 2023 by Pauline Castill
Although, they have what you need. Beware of racial profiling if paying with cash. Today 2/20/23 we went in for a specific apron from carhartt brand. Long story short had cash total 100.63 gave 100 bill the cashier did not have a counterfeit pen or machine. She looked at it in light then looked at us and called a manager to front. He then took the 100 dollar bill wherever. In the meantime the lady was questioning the change we gave her as if it were fake also.....manager comes apologizes for the wait and we finally get to leave. Just wow do better in customer service and employees you hire. Just do better Big R, minorities do have money and shop all stores. One concerned customer.
-
March 2023 by Baby G
Wouldn't waste my time nor energy and when people ask about my experience, I simply say management are those individuals who belittle and then make fun of the staff while downgrading their self worth.
-
February 2023 by Catherine Thomas
Supply and demand, be damned, always a suppliers issues, even on Big R brand products,No military discounts, it a "customer appreciation"LIKE EVERY CUSTOMER GAVE THEIR LIFE FOR YOU,You give discounts to PEOPLE WHO SACRIFICED THEIR LIFE SO YOU COULD RUN THIS BUSINESS,
-
January 2023 by Denise DeLong
We went to buy a wood burning stove, they had none in stock. Spoke with Justin assistant store manager he told us the store in Monument had the stove we wanted and would have it transferred to the Pueblo store, said it would be 2 weeks which we were ok with. I called 2 weeks later he said he hadn't even requested the transfer told me he would call me right back with information on when to expect the stove. We'll it's been a month with no call!! Customer service is awful, don't think they realize the customer that walks through the door is how they get a paycheck. Won't be back.i actually would give Zero stars if I could.
-
December 2022 by Pat Guerrero
Store is nice but, I did have an issue with an online order. I placed an online order and was charged immediately. The store could not fill the order. I spoke with someone in person about the refund and was told they would process it. A few days later, no refund was issued. I spoke with someone else on the phone and was told the reason I wasn’t given a credit was because I was supposed to call and request it. Although I will consider shopping in store, they lost my online business
-
September 2022 by Irene McGee
Very poor customer service. Overly expensive. Can get the same quality product at other locations.
-
September 2022 by Stephen Speer
They had a shirt i was looking for for my construction job that was yellow and had reflective stripes on it.
-
April 2022 by Ralph Gonzales
Drove all the way from Trinidad to pick up a trailer that the manager Chris had saved for me.in the back lot.never was pulled and put away for me as it sold.He wasn't there in the morning so we waited on him.then he called to say he had sold it.your management needs extra training.will never shop here again.very disappointed in this store.chris told me that it would take about 2 hrs for paperwork.just bought same trailer co springs big r the guy was great in and out in half HR.would have given 0 stars but couldnt
-
April 2022 by Tim Bartlett
extremely high priced. Their website claims they carry the items you're looking for but when you get there you are told they no longer carry that item ( in fact the item has been discontinued for over a year and isn't even in production anymore) poor customer service
