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November 2023 by Carol Herman
Customer service was excellent. I was given a price for the work that needed done and there where no surprise charged. Repairs where made in a timely manner.
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November 2023 by BlackWallstreet1000
Got to be some of the best customer service in Colorado! The service technician was very detached in explaining the diagnostic and repair service performed on my car. They got the car in fast and got it out fast at a discounted price. Can’t ask for better service than that. Stop by and give them a try, I guaranteed you will not be disappointed. Brian runs a very tight ship!Services: Wheel alignment
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November 2023 by William George
Went in today 11-10-23 and needed a quick maintenance done on my truck, walked through the door and asked about getting a random service done on my truck that was out of the norm. Talked with the counter person and the Boss got me set up within minutes of walking in the door. And to my surprise they pulled in my truck and began servicing it before I got my paperwork back to me. Great service, down to earth people working there. The new guy working on my truck was quick to get on the job and learn. I'd rather see eagerness from someone than a person shrugging their shoulders and taking their time. I did not expect to be in and out within minutes of walking through the door. Thanks again, I'll definitely me back soon! Anyone thinking of swinging by, I suggest you do so!
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November 2023 by Andrea Valencia
Always great service; they’re my go to for my maintenance services and the first stop for any vehicle issues, if they can’t fix it they can usually point me in the direction of someone who can.
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November 2023 by Robert Burke
Great service. They explained the issue in layman terms. Service was done quickly even though part had to come from Colorado SpringsI will give them more business!!
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November 2023 by Jeremy Devries
Not great...bring my bmw to get breaks checked. I just bought vehicle....didn't know I had locking nuts from bmw. They said they couldn't help me ....u would think a company that only takes rims off pretty much. Would have a locking lug nut kit ....I had to order kit for less 90$ . Why don't breaks plus have this kit ....sorry one star rating deserved.
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October 2023 by Joe Frank
I had an issue with my brake line back in June they fixed it well. They missed one of the lines and I brought it in there the other day the general manager saw some stuff on my receipt that was not supposed to be there. He got my truck in as fast as he could got it fixed and told me what else was wrong and didn’t charge me. He was a great general manager.
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October 2023 by Martin Trujillo
Brakes Plus helped me ensure my vehicle is ready for anything. They have quick service, knowledgeable associates, and transparent service. Not only did they explain to me but they showed me what and why services were suggested and performed.
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October 2023 by David Groubert
Brian and the crew did a great job. I had to spend most of the day getting some dealer specific repairs done and was cutting it close for the close of business day for Brakes Plus. I kept in contact with Brian during the course of the day and he repeatedly assured me he would get my repairs accomplished. Since I live over 100 miles from Pueblo I did not want to make another trip. True to his word when I walked through the door a tech was standing there ready to take the key fob and immediately start the work. They accomplished the front end work in great time and the job was completed before the estimated time. You can not ask for more than that. Thanks to Brian and the crew for a job well done.
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September 2023 by Kellie Roush
Needed new brakes and the dealership wanted a lot more than Brakes Plus did, they were quick and weren’t trying to sell me things I didn’t need. Will definitely use them again in the future if my car needs anything else.
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September 2023 by Sisco Kid
Good service. Found ball joint issue when checking my alignment. Brian worked with my third party warranty company and got things taken care of for me. Thanks. See you next time.
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September 2023 by Lorie Turner
Honest and reliable. They all make sure to explain any concerns in detail and in a way my elderly father and I could understand. Special thanks to Brian, the GM, for personally addressing our concerns.
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September 2023 by Jim Lyons
Great customer service. Had an unexpected repair that required 3 hours of work. Tech took me through what the issue was and thoroughly answered all my questions.Manager provided immediate shuttle service. Got my vehicle back in the quoted three hour time frame. Couldn’t be happier with the repairs. Thanks again Brian for great customer service.
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August 2023 by Chris W.
If you need a repair done on your vehicle with top-notch quality and the best professionalism you have seen here in Pueblo you will go here. I told them I needed do you have my vehicle back the same day because I have to drive my kids around. Not only did they deliver it to me the same day they stayed beyond their work hours for me to come pick it up. I am the father of a first generation immigrant family we don't always feel like there is a lot of people looking out for us, but Made us feel like family.
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August 2023 by Stephen Hart
Charged 1000$ to tell me their sensor can't tell them what's wrong.They fixed a few things! Got it to turn on! But it's still in undriveable conditions :( they were all very polite and straight forward especially Brian! I just wish they had mentioned the sensor thing before charging
