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April 2024 by sworks bmx
I stayed here for 5 nights and I was extremely pleased with the room and especially the staff. The manager was outstanding!! Very accommodating. I hope the company is able to recognize what an asset he is. The hotel isn't super fancy but neither am I. Great value. Clean.
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April 2024 by Jamal
Don’t stay here !I’ve stayed at many Comfort Suites around the country. This hotel was not good because they made everyone wait until 3pm to check in. There was a line of 10 people but they refused to check us in until the next shift at the front desk came in. Also the receptionist was rude and did not provide this information to us. Very unprofessional service at this hotel.
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April 2024 by Eusebio Arteaga
The registration service was terrible, the person who treated me in a very bad way to the point that he yelled at me, I do not recommend him at all.
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April 2024 by Mike Scott
Paid $300 for two nights the the air and toilet didn't work and took 10 hours to fix. Place is a scam. You get treated better by motel 6 for half the price. Customers care comes last here. I am here a second night like you mentioned that's cuz my cab cancelled by the time it got approved 45 min later to refund my second night and your front desk guy said that the only one that can fix the problem is the district manager cuz he was on the phone with the manager and he couldn't fix it. Motel 6 doesn't take 12 hours to fix a toilet. And your staff never asked before hand if the new room was ok. He said he checked it and it should be fine. But your maintenance man that did come fix it deserves a raise.
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February 2024 by Richard Moore
I was a little worried about the hotel before I got there. Pueblo does not have a lot of options. When you approach the hotel the neighborhood around it is kind of sketch but this hotel is great. There is a guy named David at the front desk who is so helpful. The staff is great. Starbucks is across the street. It's a great find!
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February 2024 by Brandon Doll
David at the front desk went above and beyond to help me get a solid rate when everything was sky high be nice and nice will come back to you 100% will stay here again!!! Thanks for saving me David!!!!!
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January 2024 by John Eells
This guy is a really rude jerk and knows nothing about hospitality. Came out to my car just after I parked to ask if I was a guest. I told him I was about to be. And told him I was on a phone call and I needed a minute to finish. He Insisted on me giving him attention and interrupting my call. He said I was trespassing and had to leave. I told him my reservation name (though I’d rather have been finishing my phone call). But he was done because I didn’t kiss his a$$ and he called the police. Choice Hotels are cut rate and so is their service.Edit:After you decided that since I didn’t end my phone call and talk to you right away in the parking lot you were going to cancel my reservation and refuse me service. This is when I lowered myself to your level. Of course I was unhappy. You were way out of line. You don’t come and interrupt people taking care of business within 5 minutes of them coming on the property. You acted insanely. When I’m ready to check in, I come to the desk - that’s how it works. That’s how it always works. Nuff said rude king.
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December 2023 by MBH
My boyfriend and I stayed at this location when we came down for a funeral. Staci in the dining room was very clean and respectful. She did a wonderful job, she kept busy and I enjoyed her company. Wayne the general manager comes off strong and a little harsh but he does a great job running this place. We appreciate him fixing a little technical issue that we had. And lastly the young lady that was training at the front desk was kind and respectful. This is a pet friendly, clean, quiet Hotel surrounded my homeless but we never had any problems. The dining room served breakfast that was pretty good. Although the circumstances were sad, we did enjoy our stay.Food & drinks: Wonderful breakfast
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November 2023 by shelly pafford
Everything was great, loved the bed it was great. We stayed 2 nights. We stayed 1 night and extended for another. The problem we had was that they authorized my card a bunch of times. We got it straight when we got home, but I can't help but think that if we would been on a tight budget this could have ruined our vacation. The 3 guy to try to fix the over charge was I believe a manager. He said this happens alot since January 2023. Check your account when you leave the hotel. Pay cash maybe.
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November 2023 by Ethan Cole
I came in after leaving a very disgusting hotel (Clarion Inn and Event Center) and the staff working (Robert) was very helpful and made coming here easy after the traumatic events that occurred at the previous hotel I had to leave. This place is a HUGE step up and the staff working tonight (11/6/23) Robert definitely deserves a pay raise and a promotion. I’ve never been treated with more kindness than Robert has showed (Thank you so much Robert!). I would 100% stay here if people like Robert work here!
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November 2023 by J R
Smelled pretty bad. One star because, one night was ok, second night rude GM. Phone did not work in room except for constant rings and knocks right at checkout time. I still left the room in very clean easy to reset condition.
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October 2023 by shawn day
Manager is a fat, bald, irritating little man. He has no business being in charge of anything. His attitude towards guests is very prejudicial. We are disappointed in our experience and disrespectful remarks made by the rude manager. It was clear he was unaccepting of us for appearance. Snide remarks were the norm when he was encountered. My wife was nearly in tears by his cheap, colorful remarks. I would definitely steer clear of this place until the manager has been replaced.
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October 2023 by Star Chavez
Super happy with our stay here, everything was clean and comfortable with a great breakfast.
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October 2023 by Noel R
Comfort Inn exceeded my expectations with their exceptional service and comfortable accommodations. The staff was friendly and attentive, ensuring a smooth check-in process. The rooms were clean, spacious, and well-appointed, providing a cozy and relaxing atmosphere. The complimentary breakfast offered a variety of options to suit different tastes. The hotel's location was convenient, with easy access to nearby attractions. Overall, I had a pleasant and enjoyable stay at Comfort Inn and would highly recommend it to fellow travelers.
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September 2023 by Tia Levy
My vehicle was stolen from this place. Im sure that at least one employee is in on the scam based on the other reviews. You know u go in and write down the make/model of your vehicle and they make a phone call. DO NOT GET A ROOM HERE UNLESS YOU HAVE NO VEHICLE.Noteworthy details: Common hunting ground for car theifs. Beware!
