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July 2025 by Benerito Ferris
Great shopping experience. Fred in golfing was extremely knowledgeable and helpful. Used his golfing experiences to help solidify my purchase. THANKS
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May 2025 by John Morgan
Do NOT purchase a Horizon brand treadmill. Broke within three weeks. Two months later and STILL waiting for a technician to come and repair it. It's been broken much longer than it's worked. So, I gave Dicks $800+ donation, I guess.
The local store swapped out my treadmill without question (after exhausting other avenues).
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May 2025 by Aimee Stake
Gio-friggin-vanni, is the best sales man ever. Give him a raise ASAP. Got a good deal on an Owala. Got a great recommendation on an energy drink! AMAZING CREW working this evening, thanks for a fun shopping experience!
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May 2025 by Bugg Creecy
friendly knowledgeable CV lean store and good stuff
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April 2025 by Mu Fasa
A lot of kids being hired, most with attitude and poor customer service or knowledge of what they're even selling. What a joke this establishment has become.
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March 2025 by Randolph Herrera
Returned a pair of Nike AirMax only to be told by the manager I can’t return them. I already contacted customer service in which they said they were returnable. The young manager with long black hair (or maybe the greeter) told the cashier to hand me the original shoes back and said we aren’t taking them back. They weren’t worn and just purchased 5 days ago. The manager told me I must’ve tried exchanging them too many times. I told her no this was the only time. Again she said we aren’t exchanging them. I reminded her of her return policy and they had to. She said no we don’t. I told her I already talked to customer service and they told me if they gave me a hard time to call cooperate and remind them of the return policy. The manager said call customer service. They won’t do anything. The nice young cashier called customer service and guess what. They had to exchange my shoes. Hmmm why do managers act like it’s their store lol. Learn your return policy. Terrible that I had to tell her 5 times that they are eligible for return. Won’t go back.
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February 2025 by Lamar Tyson
Thank god for Zachary. He really helped me out today and if not for him i would not have been able to buy my son his soccer cleats that he desprately needed. I cant say thank you enough to that young man!!!!
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December 2024 by Alexandra Vigil
It is nice it has everything soooo cool
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July 2024 by Debbie. Barents
NOT YOUR BIKE SHOP!!!
They may be great at other things: they might build your bike fine, and they even repaired my flat fine.
BUT, they are in no hurry to service your bike.
After two days, I hadn't heard anything from them and called to see if they could find my odd-sized inner tube. They hadn't even looked. I offered to order from Amazon, and they were grateful.
Five days after dropping off the tubes, still no word. I went down to pick up my bike. It was abandoned on the repair vice, but the work was completed. So I grabbed it and paid for it. But I don't know how much longer I would have waited if I wasn't proactive.
In Aurora, I never waited longer than a day at our old bike shop. Maybe I am just impatient. You can judge for yourself.
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July 2024 by Tracy Cruz
Caleb was extremely helpful today and I'm the new proud owner of a Horizon Fitness T 101 GO treadmill.
I'll definitely return to this location.
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June 2024 by Bob Boyer
It's a small facility, they try to keep up kind of hard to do with a small area.
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June 2024 by Marian Brooks
The store wasn't very crowded the sales people on the floor were very helpful and the cashier was very pleasant
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May 2024 by John Santos
I was getting a putter and driver regripped and they were very helpful and had it done very quickly. I always take my clubs there for any kind of service
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May 2024 by Nikko Kinney
Walked in and asked for help and the guy walked past and told his buddy to help me without even acknowledging me. Looked for woman's black boots and they had none.
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April 2024 by Michael Templeton
I am not a hard person to please but it isn’t easy to impress me. I dish out all of the criticism when it’s due but love to emphasize my delight when people go above and beyond. I’ve worked in retail stores before and know it’s hard to please everyone- but that’s exactly why I think reviews are so important. Today I just want to praise their assistant manager (I believe named Tonya) for truly going above and beyond to looking through racks of black Nike shorts to find the one style in the medium that I needed- literally on her hands and knees sorting. Your efforts were appreciated- I hope your associates take note as well as your corporate partners. You rock!
