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September 2023 by Miracle
9/27/23RASIST!!!!???? first time visiting this mall since moving to Pueblo. So, I took my godmother. We walk into Dillard's to look around. 1. We look at the high-in handbags ? and immediately their employees in that department (2 WHITE WOMEN) KEPT THEIR EYES ?? ON US THE WHOLE TIME AND FOLLOWED?♀️?♀️ US AROUND THAT TINY AREA. 2. From there, we go look at women shoes ?. The same thing happened, WE WERE FOLLOWED ?? AROUND THAT TINY WOMEN SHOE DEPARTMENT as well. 3. From there, we go look at women clothes. Guess what happened, WE WERE FOLLOWED?♀️?♀️?♀️?♀️??? AROUND THAT TINY DEPARTMENT too, this very persistent old white lady was almost EVERYWHERE we ended up, JUST LOOKING ????????...SO VERY UNACCEPTABLE BEHAVIOR... We leave Dillard's and walk around the mall (if you can call it that, it's extremely small). When we were ready to leave, we walked through Dillard's again because we parked at that entrance. My godmother decided to purchase something from the tiny handbag department before we left. As we are walking towards that area, one of the white employees from earlier ??♀️??♀️states that the 'other black lady we were with is gone'. I looked? at her and asked what she was talking about?. She said earlier it was 3 of you here ???. I said to her my godmother and I are here together, what are you talking about?? She then said to me, "Oh, never mind???. ARE YOU TELLING ME THAT IF THERE ARE MORE THAN ONE BLACK PERSON IN AN AREA WE MUST ALL BE TOGETHER AND KNOW EACH OTHER ??? ****NOT ALL BLACK PEOPLE ARE CRIMINALS AND NOT ALL WHITE PEOPLE ARE HONEST!
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September 2023 by Heather Maio
What I can say is that Dillards carries a nice line of women’s wear, and definitely shoes! And the best time to shop is when all of these items are changing seasons and things go on sale for 65% off! You can get some very nice high-quality items at that point in time. Love it!
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September 2023 by Jk Land
Whoever this lady is that answers for Dillards to direct a call is rude and cut me off transferred me and no one ever answered. I won’t be shopping in here anymore ! 9-4-23 1pm for whoever reads this maybe u should hire someone that doesn’t cut people off when they are asking a question
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September 2023 by Katy Johnson
Found a nice selection of travel smart shirts for Dad and another non iron type
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September 2023 by Michael Templeton
Jenny in management was fine selling a customer “new” sandals with toe marks.Dillards fails to meet its own expectations. I went in today to purchase some Birkenstocks that I needed and chose to leave with a pair that looked obviously worn because they couldn’t offer me a timely delivery. The last pair of this style in the size I needed, unfortunately was the display model, and the wonderful associate named Mo’ advocated for me too manager overseeing shoes, Jenny. Unfortunately, Jenny failed to meet Dillard’s standards. I don’t know that I’ll be back, but I think Dillards is fortunate to have a sales associate like Mo’. “ The Company focuses on delivering style, service and value to its shoppers by offering compelling apparel, cosmetics and home selections complemented by exceptional customer care.”Exceptional is not the case in Pueblo with regards to Jenny. I certainly am happy to pay full price for merchandise- that actually appears new. I think it’s sad that this manager is willing to risk the reputation of a whole store, because they don’t see fit in issuing a reasonable discount to a tarnished item.
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September 2023 by Terry Furney
I had to exchange a item and the lady accused me of wearing it. I thought she was very rude even though the tags were still on the item.She was a older lady in the ladies dept.
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September 2023 by Joe Lucero
I’ve spent thousands here and they need to hire better ppl. I think it’s a Colorado thing to act like trash. Please do better.
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June 2023 by Craig Thurman
I've always enjoyed my Dillard's shopping experience since I was a teenager (1970's)
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April 2023 by Lisa Cromwell
My only complaint is that there are boring men's colored underwear. My husband cannot find nice colored briefs anywhere. Other than that, this store is our primary place to shop for clothes. The quality sold here is the best you can find in pueblo.
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March 2023 by Andresvlogsss
Great customer service! I went in with my mom who doesn’t speak English and this associate took the time to help her shop in Spanish and found my mom exactly what she was looking for in the underwear and bra section. Great experience! Shout out Miley!!!
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December 2022 by CoryGames YT
I like it, plenty of nice clothes i've gotten there.
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November 2022 by Baddie B.
I like the items in the store, some staff are great. But I had my kids yelled at multiple times by staff and me when we were trying out beds. I also have been told that my kids got customers complaints. My kids told me that the manager (maybe) would not tell them what the complains were.
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September 2022 by Heather Rae
Larissa ( or however you spell her name) is a joke. She expects dock workers to work with no fans to keep them cool, even though she gets to work in the air conditioned part of the store. Makes a huge fuss of it and for what? Do you not care about the health of your dock workers? You would rather them get heat stroke? She should be forced to do what the dock workers do, with no way to cool down to see how she like it’s. Nasty witch
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September 2022 by Sara Mcleland
Beautiful dresses on sale, currently. I made out like a bandit!!!
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August 2022 by Brian Alexander
Buy at the end of the season for next year and you get great deals. See Rocky!