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April 2024 by Chris’s Band Experience’s
Had a delivery from fedex worst company ever don’t use fedex don’t even attempt to deliver packages they look at address and walk away with package.
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March 2024 by Travis McTavish
Tracking says package arrived at local carrier then a minute later it says it is package delayed to local carrier. So is it at local carrier or not? I assume it's not because it would have made it in time to be out for delivery and it is not. Right now it's 3 days late.
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March 2024 by Justin Marlow
This is by far the worst shipping service anyone can use. Packages never seem to arrive on time and it is always an excuse to why they never show up. Would give negative stars if I could. The customer service was very vague and kept giving reassurances that it will be there tomorrow but then following up with BUT IF IT DON'T..... which isn't a phase that is very reassuring.
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February 2024 by Bo Cox
Had two identical packages that were ordered at the same time and were supposed to be delivered at the same time according to the fed ex tracking and I only got one called and talked to customer service they said it would be delivered the next day I was at my house all day they didn't even deliver it then there was no door tag and it is a package that I have to sign for I talked to someone at customer service and they guaranteed it would be delivered. Every time I talked to them they were coming up with a different excuse each time I hope that it actually gets here on Monday.
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January 2024 by Katrina Hays
I work for FedEx Ground
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January 2024 by Mary Kay Deverich
Package was supposed to be delivered last week. Driver was too lazy to open my gate (video doorbell 10 feet away) and just left a door tag. Now they have absolutely no idea where my package is. Their customer service representatives are absolutely horrible. They couldn't tell me anything I didn't already know: my package is lost.
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January 2024 by Jay McFarland
Three days now our package has been delayed and it's just not me our who town has go packages all week what the hell is going on here
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December 2023 by Karl Kleinbach
Worst run hub...Perishables delivered rotten due to poorly managed deliveries. If delivered at all, as we used to have to drive there to get our packages. Regional or upper levels of management need to investigate this place and make overdue changes to hopefully salvage FedEx reputation
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December 2023 by Nathan Beier
Door tag left the first attempt, cool. Driver showed up the next day and sat in my driveway looking through his truck, then proceeded to tell me my package is not on the truck and if it was found he would come back by. This package requires a signature, so I stayed home all day just in case. I then got a notification of a failed attempt for delivery, while I am outside in front of my home. I called the number on my tracking to get no help. The package was scanned after my local office was closed so it had to be the driver emptying his truck after his route. So now I have to take off work to be home for a package that was suppose to be delivered on a Saturday.
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December 2023 by Shannon Gandy
Christina said she would help with my delivery problem that's been ongoing for over a year and even a week later I have a nother problem and no answer no returned calls no help. I hate fedex. Wish I could control how people ship to me because it's terrible. I have spent hours and days and weeks and months on this and no one fixes the problem.
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October 2023 by Deborah Tanzy
Horrible service from this location. My package is still missing, and Fed Ex says the case is closed, and won't even talk to me about it anymore. I No way to contact this office directly, or talk to the driver. The driver said in my delivery message they left my package at a "closed gate", the image shows a box sitting in grass nothing else. I don't have a gate and I don't have grass, just weeds at the edge of my drive. There is a sign by the drive with my address, not included in the photo. Definitely not deliverd to my house. I would never recommend Fed Ex.
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September 2023 by Michele Brown
Wouldn't ship anything Fedx!!!! My package was sitting at their warehouse for 4 days, so I had to drive 1 1/2 hours to go pick up a package that was supposed to be delivered!!! While standing outside their gate, a guy was standing there who also had to drive 1 1/2 hours to get his packaged. Also, they are shutting down Fedx Express and only going ground. Also, after I picked up my package, I got a text saying it was delivered, the hell it was! Then someone called me and said it was delivered and was just asking if I did, in fact, receive it I told them no, it was not delivered but they didn't care that I had to go pick it up!
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September 2023 by Gene Kokayko
Fed Ex Ground is a disaster. They have sent me a text every day for a week that my package would be delivered that day…which it wasn’t. You can’t call anyone for help, all they have are automated systems for information. So basically…we have your package, we are not going to deliver it, and you can’t ask us questions about it.
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August 2023 by Styna Nicole
I understand that your employees are striking, but what is not acceptable is holding people’s goods hostage and not even arranging a process for customer pick up. Corporate headquarters has dropped the ball and if you do online, DONT DO FEDEX. Complete lack of upper management competence.
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May 2023 by Jay Bernard III (jbb3design)
This office violated my reasonable accommodation and telecommunications. Also violated American with Disabilities Act and Equal Opportunity Act as federal protected laws.