-
April 2024 by T P
Front desk staff are super unhelpful. I was with a group block of rooms, all of us left everyday early before breakfast started. Asked if they could make to go grab bags for us... Asked for 20 since there were 25 of us. They made 5. Then front desk lady in the evening said they don't do to go bags. Asked for late checkout they said you have to ask housekeeping for that. Rooms were dated.
-
April 2024 by Duane Cornish
Great experience
-
April 2024 by N B
My husband always stays there for business.
-
April 2024 by James Neufeld
Not bad, but way too expensive for the quality of rooms. My room had a mouse trap, and the breakfast options were almost non-existent
-
April 2024 by L R
We were in town for a funeral and I did not feel like having to move to another room and dealing with this while there: our room (505) is in need of a deep clean and maintenance. All surfaces including the microwave, refrigerator, nightstands, etc were all dirty. The glasses and coffee cups were dirty too. The toilet had flushing issues and almost overflowed twice. The couch is extremely worn and uncomfortable. The curtain in the living room area looks burned on the lower right panel AND the heater barely works! We’ve stayed here before but it’s been a long time. Sadly, we won’t be staying at your hotel again.
-
April 2024 by Double Cross
Good stay good food not much around but comfortable and quiet thanks
-
April 2024 by James Dempsey
Woman at front desk for check in was not friendly. For sure unhappy in life and at job. The hotel was the “host” hotel for a dance competition. We had a group of girls in the “breakfast / common area”. They were being girls and were a little Noisy. The employee from the very start was rude and lied about people complaining about the noise. We will certainly take our group of 20 rooms someplace else for the next competition in Pueblo. Rooms were in rough shape and dirty. The “negotiated” nightly rate was $40 per night MORE than what we could’ve just booked online and walked in.Rooms: Not clean and in rough shape
-
April 2024 by Robbie Silva
Okay to start, the receptionist Monday afternoon till evening was a complete bleep. Excuse my language, but she came up to my room bcuz the smoke alarm thing had fallen off. So she come up to my room stating "that everyone has to evacuate the building now bcuz of that. Then she tells my brother that we have to leave. And mind you I'm in the bathroom at the time, then she made us leave. And to boot, she continues to tell me people I'm with that my brother and I were smoking cigarettes on the 3rd floor. But if we did everyone would've smelled the smoke, then she tells my friends that she seen my brother trying to hide something behind his back. Plus she says that she seen something black on a piece of foil. And she lives on the east side and she knows junkies bcuz her nephew is a junkie. Then my friend tells that chick that we're on methadone, she continues to say that "she knows a bunch of people that go there and still use". She was 1000% lying about everything and she just profiled us. She had no reason to get us thrown out, she got us thrown out bcuz SHE LIED! I will be down there later on today to file a complaint in person bcuz she deserves to get fired, I'm sorry but she got us thrown out for no reason.#ProfiledRooms: They were e clean..
-
January 2024 by Sharon Rogers
The staff were friendly and accommodating which was nice. They were great, specially the lady doing the weekend breakfast. She was very nice and pleasant. The hotel itself is very outdated and is in dire need of updating. We kept finding random pieces electrical wire all over the floor. Made me wonder if the room was even vacuumed before it was rented. Bathroom had mold growing in the upper corner of shower and ceiling. The drywall is damaged on ceiling and shows signs of water damage causing mold. There is no fan in the bathroom which causes the steam to sit. There was no microwave in the room which can be an inconvenience for travelers. Overall the room was very grungy, smelly, and in need of alot of attention. Oh and a ridiculous charge for parking per day when this was never mentioned at all. We have stayed at many Hamptons over the years and this one is lacking in maintenance and overpriced for the quality. We were in town for 2 nights over the weekend. We normally stay with family in town but due to circumstances could not this time. We will definitely stay somewhere else in town if the need arises again.
-
December 2023 by Mr. Lyons
Great staff and very cozy atmosphere in the lobby. The room was clean and the beds are surprisingly comfortable for a hotel. The breakfast was pretty decent too. Easy to find and not allot of noise or activity in the area. Very quiet.
-
December 2023 by Brittany Johnson
Staff is incredible. Breakfasts were amazing. We stayed for 3 nights and were treated so well. Will book again.Rooms: Very very clean. As a former hotel maid, I know my stuff.Nearby activities: Two dispensaries across the parking lotFood & drinks: Taco bell across the parking lot
-
October 2023 by Rowdy Taron
Really horrible hotel, dirty and in a bad area. Did not feel safe walking outside located between two weed shops and got flipped off as we were finding our destination.
-
October 2023 by Ozzie
I had an excellent 10-day stay at Hampton Inn, and I want to start by praising their comfortable rooms and great service, which deserve 5 stars. However, during my stay, I did witness a fire across the street and a truck being broken into. Additionally, there were instances of people smoking meth outside the hotel. While these events were concerning, they were beyond the hotel's control. The staff handled these situations professionally, and it didn't significantly affect my overall experience. So, despite those unexpected incidents, Hampton Inn remains a top-notch choice for accommodation
-
October 2023 by James C
Stayed for the Pueblo Chili festival. Overpriced compared to other hotels in the area with grungy rooms if you don't get a suite.Stayed a Thur-Tue and never had housekeeping come despite multiple requests with housekeeping directly (said room isn't on the list) and with the front desk, who told me to talk to housekeeping (after I explained I just did, and requested fresh towels to the room) - didn't get them either.I have stayed here for this fest year-after-year and its management has let this place looking like a Motel 6 or worse.
-
October 2023 by M B.
Hotel is dated. Dirty carpets everywhere. Gave stayed here often, now is just not up to Hilton standards.
