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October 2023 by Keli Sergeeff
Wish I could rate them 0 stars. They are the reason I am losing my stepdad. Total negligence and lack of communicating serious issues found.
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July 2023 by Richard Chandley
On top of things. The folks that work here want to help. They are caring and supportive. Doing great things.
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January 2023 by Lila Kelli Belcher
Our mom c. Nichols was a patient 2020-2021. I called nearly everyday about getting our mom her cancer treatment. She was with us until Innovage moved her to assisted living. We were locked out of her treatment. We was denied access to her in her last days. She died alone . One year with Cancer and no treatment until it was too late. When she passed away no one called us. We lost out on being with our mom when she needed us. She was cremated and no telling where her ashes ended up. I’m filing a complaint with The Attorney Generals office. I was told I was told I was the problem but in reality Kelly the director of Innovage is the problem. She felt it necessary to deny us access to our mom in her last days. Please avoid Innovage at all cost. It’s not worth the heart ache. Mom was ignored and neglected.
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February 2022 by Tricia Turner
The staff and atmosphere is great. They make us feel like we are important and special
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November 2021 by J V White III
Please relay to your Pueblo CO staff. I am concerned about the verbal treatment your clients receive from some of your staff. I have been present for some of these conversations and they are not pleasant. I’ll say this, if I spoke to a client in that way I would be removed. They must realize they are speaking to someone’s parent on the other end of that phone. They must also realize that these individuals are older and some require special assistance. I would absolutely go into much more detail if you would like to contact me. I’ve calmed down since the incident occurred so I decided to review the conduct here instead of at your facility. I demand that more respect is shown to all your clients from your staff. I will continue to post more in-depth and articulate reviews if the behavior isn’t corrected. This is a concerned son of one of your clients. P.S. verbal abuse is still abuse and should not be tolerated.
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November 2020 by Mike E.
InnovAge is NOT senior care. They are not a care center. InnovAge is an insurance company/DME (durable med equip) I was a nursing home therapist for 35y. Believe me: it'll never be about you.
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August 2019 by Chris Lucero
A little disappointed in the ability to see their clients. They set a 12pm appointment for my 86 year old grandmother. At 1:45pm she had still yet to be seen by the Doctor. Why schedule an appointment if they can't at least make an effort to see their clients in a timely fashion.
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August 2019 by Desiree Trujillo
Hi Desiree a client at end of age I am proud to say and happy to say and eager to say that this is the upmost happiest well taken care of Interest in their clients above and beyond they have been with me I can't thank them enough from social workers to the doctors housekeeping 2 dietary can a medical staff I can only say good an awesome work they have done and they are doing I have experienced a lot in the medical field me as a nurse retired work 42 years in the medical net worth and I would refer anyone if I had my mother my father my brothers my sisters to innovage I would do so I thank you all so very much for all that you do the smile on your faces and how personable you are with your clients thank you all and God bless you you deserve a far five star and I can only hope clients will appreciate you and thank you for your gracious and wonderful attitudes thank you Desiree
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August 2019 by Julie Vrobel
I love working for this company. The staff demonstrate good care for those we serve in the 55 and older population in Pueblo.
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August 2019 by Therra Dunagan
This is one of the buildings I world at. I love the atmosphere and the older ppl that are here. The employees here are very sweet and kind.