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March 2024 by Matthew Porter
Better experience than H&R block
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March 2024 by KNG FAM
I was supposed to get a 13000 back only got 7000 so ya idk I’m so disappointed
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February 2024 by Ali Mesta
Irs told me amd 3 other tax places told me I do not have to file federal taxes since I’m unemployed not working zero income and I’m only following to get this $800 check. Most places was between $70 and $100. This place I called they told me I had to file federal taxes with the state and it would be $169, tell people they need to do federal taxes when they don’t probably just so they can get that extra money
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December 2023 by Erika Trevino
JH did not inform me that they charge a fee per each w-2, 1099, etc. Got to be too expensive for what I was paying for. TurboTax does everything JH dis for me.
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April 2023 by Bobby M
Horrible! This is lengthy, but please read. I have always completed my taxes since I was 19. I came to Jackson Hewitt because of the good reviews and I wanted someone else to do them. Me and my wife arrived to have our taxes completed in person, but the lady assured us that it would be best to pick them up later. We had an appointment a week later where we would sign and go because my wife had a doctor's appointment that day after work. We arrived at the time that was scheduled, but someone else had to help us, because the lady that helped us was busy. The man that helped us informed us that they had not been completed and told us to come back the next day. We arrived the next day and waited 45 minutes before I had enough, because we had to wait in line. I told the lady that I would like all of my forms back and informed her of my situation. She was also the one that originally helped us. She didn't have any problems giving me back my information and didn't even attempt to make things better. They do NOT go by appointments even if you had one made! Customer Service is terrible!
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April 2023 by Feash Chav
JH has always been good to me. I have been a customer for years. As a single mom the refund advance is a huge help during the holidays.
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April 2023 by Matthew Beurman
The staff is warm friendly inviting and the service spot on accurate I won't go anywhere else for my taxes!
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March 2023 by Jim McLean
If you want your taxes done right the first time go and see Jackson Hewitt they are very good at what they do is why I give him a five out of five stars
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March 2023 by Meranda Cortez
Very professional and got us in and out quickly. We will return next year and definitely would recommend them over any other tax services.
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February 2023 by Susan Lehrer
I like Jackson Hewitt for taxes but you are to costly. I am a senior citizen and need all the monies I can get but when I heard that it was going to cost me a total for everything was $359.00. Way to much for three forms and 15 minutes of service that I received. The lady that did it was super and very professional and nice. That is NOT the problem the problem is the over all cost.
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February 2023 by Juaquin Murrieta
Sarah was great, and helped me a bunch. I appreciate her patience.
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January 2023 by Louis Magana
Everyone is friendly, they made us feel welcome, every step of the process was clearly stated, every year we go back to Jackson Hewitt, the experience is better and faster.
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December 2022 by Michael Trujillo
I've been with Jackson Hewitt my whole life and I stick with who I trust. Only thing keeping this from a 5 star is the wait time. There are times where I have to be sent somewhere else due to staffing, and I don't get to be seen at the time I scheduled.
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October 2022 by Francisca Romero
I was seen within the same week of calling to set up an appointment. Very professional and polite.
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August 2022 by Jon Maez Music
It was my first time using Jackson Hewitt and I have to say, I was impressed. The Agent that helped me Kristi Cisneros & staff in Pueblo Colorado were very kind & Helpful & very Professional! Kristi answered all my questions and were very thorough with completing my tax return. Awesome Customer Service & very knowledgeable. Highly recommended.
