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December 2023 by Bianca Flores
I've had NOTHING but problems with them the past 3 years. 2 years ago my taxes were done wrong by some girl and I ended up OWING money. Last year I almost missed my daughter's school concert because they could not figure out what they were doing. This year I spent a total of 5 hours in 2 days in the office to get the early refund advance told I was approved and to sign the paperwork at home because the "systems" were having issues both times I was there. Was also told even if rejected you get $50 for your time which was incorrect. Called multiple times yesterday after no money was on my card only to be told EVERY TIME that no one could see what was going on and i would get a call back. Never did. Called today to be told it was rejected AFTER being told i was approved. Was given the bank number to see what they say and it says mine wasn't even processed yet. I've dealt with Jackson Hewitt for about 5 years but I don't think I'll use them anymore. These past 3 years have shown me that they aren't as reliable as I had once thought. Get the run around told a million different things no one knows what they're doing. Just can't do it anymore.
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April 2023 by Phyllis Aumiller
Very efficient and helpful friendly staff and very reasonable prices will definitely use them next year again instead of H&R block they are cheaper and more efficient.
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March 2023 by Jo H
Very professional knowledgeable and courteous. Edwin was ready to answer all of my tax questions. Very satisfied with services
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March 2023 by william bell
The Pueblo Colorado location the people were professional and courteous I would recommend them
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February 2023 by Kaylie Thomas
Fast and easy! Service is great as well! Never disappointed with outcome and refund amounts.
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February 2023 by Melissa Russom
Edwin was very helpful, made everything quick and easy!!
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May 2022 by Bb Davis
Had a small issue with some forms and I’d have never been able to do what my preparer did! They took excellent care of me and I’m good to go! So grateful for the professional and kind help!
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April 2022 by Trinny Dawson
Thank you so much for being so supportive and helpful and Patient With me this year to file my taxes, And helping me get a better return then I thought I would this year!!
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March 2022 by Eileen Trujillo
Absolutely most horrible service and was lied to about referring a friend they disnt give me anything and i went with five people and nothing they never gave me anything the lieing and horrible service i will never ever refer or come back to this company ever wordt experience i have ever been threw and i have bewn doing my taxes for 45 years now i should have done them my self horrible company
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February 2022 by Leslie Ullrich
My experience with the service today was HANDS DOWN AMAZING! I was helped last minute by Rose with no hassle towards the end of her day! She was very fun to interact with and did her job with a smile the whole time! She was extremely helpful and personable! Great service!
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February 2022 by Bam Shazam
Rose was Wonderful. She helped me with every question I needed and prepped my taxes this year. She had excellent customer service and people skills; I will be going back to her at Jackson Hewitt Inside Pueblo Walmart off of Dillon Drive. Thank you so much Rose for your help.
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February 2022 by Victoria
My experience was great. The gal that did my taxes (Rose Olson) was very helpful, professional and nice. She took the time to explain everything. Thank you.
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February 2022 by Julie Distad
Go to H&R block! Don't waste your time with Jackson Hewitt! They really are useless. They say they will help you out with dealing with the I IRS but they don't even try and you can properly get the same info they do .none of them care or want to really help you they just want your money. Go somewhere else. !
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February 2022 by Gott Motorwerks LLC
Walmart always a stressful place for me to shop but when the Jackson Hewitt Tax Service starts insidethe store, is a professional and intellectual reprieve, if only once a year.These certified tax professionals like Rose, Sonya, Edwin know how to get your accurate tax refund and in a timely manner (mostly based on how complex your current situation is).Its not free, but that's because they are actually doing work to gather all my documents, ask about my current financials, and file an accurate tax return that could get processed by the IRS faster and receive my returns each year.I used to do Turbo, but with Jackson Hewitt's knowledgeable preparers around I am relaxed in Walmarts craziness knowing my taxes are done right.Thank you Jackson Hewitt
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February 2022 by Diana Cancino
The guy that did my taxes Edwin he was so respectful and nice and he was so courteous and kind he answered all the questions I asked he was very helpful in many ways because I had a lot of papers that didn't come through last year and he took his time after my taxes to help me with that and I thought that was very awesome I give him 10 Stars because he did not have to do that for me he could have said I had another he had another customer or something he took care of my every need that I asked of him and I respect that of him and I appreciate everything he's done for me and yes I would recommend him to all my friends family and anybody that goes to Jackson Hewitt I would recommend Edwin good job Edwin he's ?? awesome ??!!!!!Thankyou,Diana J. Cancino