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November 2025 by Mary Kennett
I highly recommend this venue and their fantastic staff for any event! We held my son's wedding reception there last weekend and it could not have been more perfect!! It has a wonderful feel and beautiful vibe that worked amazingly with our cowboy theme. There was plenty of room, a stage for the DJ, a bar, awesome dance floor, and lovely lighting. We were given plenty of time and flexibility for set up and clean up. It is located in a lovely area of the Riverwalk with a waterfall outside the doors and the river out the windows. You will not be disappointed!
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October 2025 by Melanie Moss
Beautiful venue though hard to move around with tables and chairs.
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August 2025 by Lida Rael
Very nice venue when it's not hot. 1 large, loud portable cooler for the room.
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June 2025 by Kim Rhodes
On April 19, 2025. I was hired by the renter of the space to cater the event, and per our agreement, my non-disposable catering items—such as serving trays, utensils, and other reusable equipment—were to be returned to me at the client’s convenience. Unfortunately, these items were mistakenly left behind at the venue after the event concluded.
Upon realizing this, I promptly contacted your facility and spoke with a staff member named Dusty. I explained who I was and inquired about retrieving my items. To my shock, I was informed that my equipment had been “thrown in the trash” by security staff. When I asked for clarification, Dusty confirmed that the items had indeed been discarded.
As a professional in the restaurant and catering industry, I find it difficult to believe that quality, clearly reusable plastic and metal equipment would be disposed of so casually. These items are essential to the efficiency and quality of my business, and their sudden loss represents both a financial burden and an operational disruption. This error cost my business a couple hundred dollar loss to replace missing items.
While I understand that I did not have a direct contract with your venue, I do find it disheartening that no effort was made to identify and contact the caterer—especially when the items in question were clearly commercial-grade and not meant for single use. I would have hoped your team might have taken reasonable steps to ensure the return of such equipment to its rightful owner, or at the very least held it for a reasonable period before disposal.
I ask that your venue consider implementing a clearer lost and found policy or item retention protocol for future instances involving vendors working on behalf of clients.
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June 2025 by Chelsea Barajas
I am (Chelsea Soto, renter )responding to your recent message with the intent to clarify several inaccuracies and misrepresentations in your account of the situation. While I understand your desire to defend your staff, particularly Dusty, it’s important to acknowledge that the individual responding to this situation was not present during any of the interactions and is relying solely on the account of one person—who openly stated multiple times that she was the owner’s daughter. That alone presents a clear conflict of interest.
Let’s address the facts:
•Event Cancellation Concern: While no formal cancellation was threatened, Dusty’s communication style was far from professional. Her attitude was confrontational and dismissive, which made the experience unnecessarily stressful. Her actions and tone created uncertainty and discomfort—not exactly the standard of hospitality one expects when renting a venue.
•Payment & Keys: Dusty asked for the payment in advance because she was leaving town. She handed me the keys and left the venue entirely in my care three days before the event, which makes the claim that the keys were not returned “properly” misleading. If there was a breakdown in key return protocol, it’s on your team for failing to communicate expectations clearly after transferring that responsibility.
•Leak & Emergency Contact: You minimize the seriousness of the leak by calling it a “small amount of water.” It is fortunate that no one slipped and was injured, but the risk was real. When asked who to contact for emergencies, Dusty responded bluntly with “911.” That answer is completely unacceptable from a venue representative. Emergencies often require property-specific solutions, and offering no on-call contact is a liability, not just an oversight.
•Items Discarded: Your team discarded catering supplies including a black Igloo cooler, beverage jugs, and metal buckets—all of which were clearly in use and should not have been trashed. These were not disposable items. There was absolutely no reason for them to be thrown away, and it demonstrates a lack of care and respect for other people’s property.
•Cleaning Claims: The condition the venue was left in was consistent with a typical event. To claim it required excessive cleanup is both exaggerated and convenient. Regarding confetti, we were not the ones to introduce it. If your staff took issue, it should have been addressed in the moment rather than used later as justification for additional criticism.
•Bias in Your Response: Again, it’s clear from Dusty’s repeated statements that she is the daughter of the owner. While it’s understandable you’d want to stand by her, she has not been honest in her version of events. I strongly urge you to consider that blindly backing her at the expense of your clients’ trust is a poor business practice.
I hope future clients receive a more professional experience than what we endured. For our part, we were cooperative, respectful, and did our best to navigate a difficult and unprofessional situation that we did not create.
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June 2025 by Salvador Soto - DOC
Having rented many venue all over Colorado this place is by far the worst experience I’ve ever had. My wife rented this venue for a surprise birthday party for me. Venue its self is very nice. The customer service from the person I’m told is one for the owners is by far the worst I’ve ever experienced. The lady by the name Dusty is so unprofessional. Threatened to cancel the venue on use the day of. Had a leak in the roof that was over the dance floor that no one was available to help out with, which took me contacting someone not affiliated with the venue to reach out for help with this leak. We had the venue rented until 1 but we ended at about 11 and had everything cleaned up and the keys handed off to security well before that time. Security told us to leave the stuff for the catering to pick up the following day but when the caterer and my wife tried to contact the owner to retrieve her things we were both told that they had threw them away and she would be unable to get them. When reserving the venue my wife paid a 250 clean up fee as well as a 1000 deposit. After 30 days we were told we would only receive 500 dollars back due to it being to difficult to get the keys fr us once we were finished and there being confetti on the floor. Mind you the keys were given to well before the time we had the venue reserved until and as for the confetti, there were three balloons with quarter size confetti in them which we took with us once we took down the ballon arch so there couldn’t have been any left on the floor. Initially we were told about this through and email addressed with one of the other owners names. When we called him to question where are money was at he stated that he had no clue what we were talking about. We told him about the email addressed with his name and he said it’s a shared email and he would have to have a meeting with the other owners about it. After a few days we received an email saying they would be using the 250 cleaning fee and charging 500 of the deposit due to the keys being an issue to receive and the confetti. Piss poor response. I would think the 250 covered the confetti that wasn’t even there and I never knew they could charge 500 extra due to them saying it was difficult to get the keys from us, when they got the keys back well before the time we had reserved it until. If I could have given no stars to this venue I would have. I would never recommend this venue to anyone.
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June 2025 by Rebecca Pineda
Great venue but with a house full for a wedding in June. The AC unit was 79 per the security. It was blasting hot and disgusting. All the security were hanging out by the bar, which by the way was where the AC was flowing . We asked multiple times to put the air on and they said the owner said no per the owner. Ridiculous!!
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June 2025 by Jake G
Making this review as a guest, it was definitely
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July 2024 by Doris Cooper
June 21, 2024 I attended thee BEST Retirement Celebration for my cousins Mike & Charlotte Macaluso held at Olde Towne Carriage House. My family and I were impressed how beautiful the set up was. The venue is spacious, clean, and private. Parking is not an issue and the number of people in attendance was high and not one complaint. I know my cousins put a lot of planning into their celebration. There was a DJ but prior to his time there was a five piece mariachi group who were able to move freely and easily throughout the venue among the guest. Great venue, great occasion!!??
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July 2024 by Katy Martinez-Medina
We just went for a wedding and what a beautiful venue! The ceremony was BEAUTIFUL!
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May 2024 by Lepik Photography
We had our daughters sweet 16 at the Carriage House. Everything went really smooth. The price was great for the venue that we received. Everything was explained ahead of time. They were our bartenders as well and were great to all of our guests. We received our deposit back extremely quickly the following week of our event. Carriage House is a great place to host your event in downtown Pueblo right on the heart of the riverwalk!
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October 2023 by Kimmi Porter
Nice place to have a gathering
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September 2023 by Nicole Colby
Deb was very nice
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September 2023 by Bob Hufford
Excellent !
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July 2023 by M. Sisson
Beautiful venue. Very rustic. Nice big bathrooms.
